Practice Coordinator

ESSENTIAL DUTIES AND RESPONSIBILITIES 
Include the following. Others may be assigned. 

 

• Greeting patients, answering phones and scheduling appointments 

• Collection of accurate patient demographics 

• Answers telephones in a prompt and courteous manner 

• Insurance verification 

• Referral processing 

• Will be responsible for charge entry and patient balance processing and the daily reconciliation of charges and payments 

• Displays concern and provides assistance or explains procedures as appropriate to callers or in face-to-face situations 

• Ensures that all contacts with patients, the public, physicians and other personnel are carried out in a friendly, courteous, helpful and considerate manner 

• Manage, copy, and review medical records to ensure accuracy 

• Coordinates the daily operations of the physician office, including the medical records process, patient and physician scheduling, overseeing the front desk, confirming appointments, and ordering office supplies  

EDUCATION / EXPERIENCE