Practice Coordinator - Ear Nose & Throat

The Practice Coordinator serves as the facilitator for the practice including but not limited to ensuring patient satisfaction, assisting with staff schedules, coordinating patient flow, and assisting with coding issues. This position oversees incoming and outgoing correspondence or communication for the department. This position assists the process for submitting and maintaining all regulatory documentation, medical documentation, and billing documentation for the department. This position works closely with the providers in the department to ensure every procedure performed has a charge and is entered in a timely manner. This person will assist with internal coding and chart audits. The position will resolve issues that occur within the department and ensure an efficient patient flow. This position will be the primary point of contact for practice operational function, and he/she may be required to perform any front office role, as necessary to support the practice operations.

• Responsible for understanding and coordinating the daily operations of the practice and resolving any operational issues.


• Oversees the day-to-day activities of the medical practice.


• Responsible for being the initial point of contact for practice operational functions.


• Coordinates communication between team members and physicians or clinical associates to ensure the appropriateness of care and outcome planning.


• Ensures that providers and staff follow all company policies, procedures and standards to keep providers and staff in compliance with external regulatory authorities and ensures that clinical associate documentation meets internal standards.


• Ensures that policies and procedures are followed to balance cash drawers on a daily basis, to balance petty cash on a daily basis and to make daily bank deposits.


• Accounts for any missing charges on a weekly basis.


• Orders office supplies and keeps department stocked with necessary supplies.


• Effectively communicates departmental, organization, and industry information to staff.

Minimum Education

 

• High School Diploma or Equivalent Required

Minimum Work Experience

 

• 2 years Health care related experience Required

Required Skills, Knowledge and Abilities

 

• Knowledge of computer-based data management programs.


• Knowledge of health plans and managed care plans.


• Knowledge and understanding of medical coding guidelines.


• Experience assigning CPT, ICD-10 and HCPCS codes.


• Strong interpersonal and organizational skills.