Practice Manager I - Orthopedics - East Norriton, PA

Job Details

The Practice Manager I responsible for directing, supervising and coordinating daily activities of a Physician Practice. The Manager may serve as the primary leader of a mid-sized office, and may also be responsible for a Practice Supervisor at their location. The Practice managed is typically multi-specialty with up to 10 providers. Practice Manager I’s often work in an office with low to moderate complexity based on serviced provided and with patient volumes averaging less than 400 visits weekly.

Job Description

Essential Functions:

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Supervises Physician Practice operations to ensure prompt and courteous treatment of patients as well as other aspects of the Practice.
• Assists in developing policies and procedures in conjunction with upper management to maintain the effective and efficient operation of the Practice.
• Manages personnel issues including new employee training, performance management and disciplinary actions. Interviews new employee prospects and participates in hiring decisions for designated office. Responsive to the needs and requests of providers and escalates issues to Managers and/or Administrators where appropriate.
• Performs annual written performance appraisals of support staff.
• Performs other duties as assigned.
• Customer service focused. Responsible for maintaining a safe, efficient and welcoming environment for Jefferson patients and staff.

Education:

• High School diploma or GED required.
• Bachelor degree preferred.

Experience:

• Typically requires at least 2 or more years of experience in a Physician Practice or Healthcare setting. Management/Supervisory experience preferred.

Competencies (Knowledge, Skills, and Abilities Required):

• Understanding of the necessity and value of teamwork, ability to work effectively as part of a team.
• Knowledge of and ability to use office electronic calendaring software and capabilities.
• Knowledge of the organization's customer support policies, standards and procedures and ability to guide customers on all company interactions.
• Knowledge of and ability to adhere to existing customer support service agreements and the associated support levels and activities.
• Knowledge of and ability to use office support tools available on the desktop (e.g., word processing, email, presentation software and spreadsheets).
• Knowledge of and ability to use office electronic mail software and capabilities.

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Albert Einstein Medical Center

Primary Location Address

170 West Germantown Pike, East Norriton, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.    

Jefferson is committed to providing equal educa­tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. 

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

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