Pre-Services Specialist

JOB SUMMARY:

This position serves as the patient advocate, providing a message of compassion and fulfilling the mission of Pella Regional Health Center; communicating, educating and defining the cost and payment process to benefit those who depend on us now and in the future.

Minimum knowledge, skills, and abilities:

• Critical thinking skills required to effectively perform the duties as outlined in this job description. Minimum of 2 year degree in healthcare related field or accounting preferred with experience in healthcare and/or insurance substituted for a degree


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  • Experience in a health care setting in an insurance/billing/collections/coding role
  
  
  • Knowledge of insurance benefits
  
  
  • Knowledge of CPT and ICD-10 codes preferred
  
  
  • Knowledge of billing processes for clinic and hospital settings
  
  
  • Ability to articulate clearly and to communicate in an understandable manner
  
  
  • Ability to read and communicate effectively in English
  
  
  • Basic mathematical skills
  
  
  • Strong computer skills with ability to learn specific computer systems
  
  
  • Positive, appropriate customer service skills
  
  
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    Able to work effectively as a leader and member of a team