Primary Support Professional

Job Description:

Job Title: Primary Support Professional

Location: Joplin, Missouri

Department: ISL

Employment Type: Full Time

Job Summary:
Join our compassionate and collaborative team as a Primary Support Professional, where you can truly make a difference in the lives of individuals supported by our ISL services. This role offers the opportunity to provide crucial support in clients’ homes and communities, helping them achieve their personal goals and live fulfilling lives. We are looking for candidates with strong communication skills, a commitment to person centered care, and the passion to enhance the quality of life for those we serve.

In this position, you will work closely with the Program Coordinator to implement Individual Support Plans, coordinate daily activities, and provide essential services tailored to each client’s unique needs. Your support will empower individuals to thrive within their communities.

This position offers…
· Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost 
· Mileage Reimbursement – Company paid for work functions requiring travel
· Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
· Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
· Additional Perks & Benefits - Scroll down to bottom of this post to learn more

Key Responsibilities:
· Work collaboratively in clients’ homes and communities, ensuring personalized care is delivered effectively.
· Participate in Individual Support Plan meetings and assist with service monitoring visits.
· Train staff on clients’ medical needs and preferences, ensuring that all team members are informed about medications and compliance.
· Oversee daily documentation, health tracking, and ensure the implementation of positive behavioral support strategies as needed.
· Manage household supplies and oversee the maintenance of a safe, clean living environment for clients.
· Collaborate with the Program Coordinator on follow-ups and compliance with medical and training requirements.

Education, Experience, and/or Credential Qualifications:
· Must be 18 years of age; must have a high school diploma or GED.
· One year of experience in the field of intellectual/developmental disabilities or successful completion of training in the Missouri Quality Outcomes approved by the Division of DD regional office.

Additional Qualifications:
· Current driver’s license, acceptable driving record, and current auto insurance.
· Successful completion of a background check including criminal record, driving record, abuse/neglect, and fingerprint check.
· Completion of New Hire Orientation and all annual training requirements.

Physical Requirements:
· ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, or pull, or otherwise move objects, including the human body.
· Sedentary work involves sitting most of the time but may involve walking or standing for brief periods.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Firefly is a Smoke and Tobacco Free Workplace.