Principal Quality

Job Overview

The Technical Problem Solver Expert leads the resolution of complex, high-impact technical issues using structured methodologies such as Shainin Red X and Six Sigma. This role drives measurable improvements in quality, cost, and delivery, while developing problem-solving capabilities across the organization.

Job Requirements

As a Technical Problem-Solving Expert, you will:

• Solve complex and difficult technical problems


• Lead a cross-functional team to apply diligently a structured problem-solving methodology (Shainin, Six Sigma or equivalent)


• Define priorities


• Proactively anticipate roadblocks to find solutions and escalate when needed


• Ensure rigor and governance of Problem Solving methodologies across the organization


• Coach and develop Problem Solver Practitioners


• Select the projects that will have the highest impact across plants or business unit


• Report out to Senior Management project progress, people development, savings

What your background should look like

Qualifications & Skills

• Engineering degree (Physical, Mechanical, Electrical, Materials or related)


• Shainin Red X Journeyman or Master certification (mandatory)


• Six Sigma Black Belt or Master Black Belt preferred


• 5–10 years’ experience in Technical Problem solving


• Proven track record solving complex technical issues


• Strong analytical and problem-solving skills


• Leadership and cross-functional team management


• Apply statistical analysis (Minitab, JMP) to validate root causes and/or solutions


• Understanding of engineering fundamentals


• Strong attention to detail


• Willing to develop others


• Be a positive change agent

Impact

• Reduce Cost of Poor Quality (CoPQ)


• Improve product quality and customer satisfaction


• Strengthen the Problem-Solving culture


• Deliver measurable business impact

Competencies