Principal Technical Program Manager

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. 

If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.

The work:

We’re seeking a dedicated, passionate, and eager Principal Technical Program Manager to join our team responsible for leading large cross-functional programs linked to our Products. This is a challenging and technical role, requiring the expertise to synthesize business and technical requirements and the foresight to ensure we are solving for Ripple’s current and future customer needs. You will work closely with our product and engineering teams to design robust and scalable systems, lead product schedules, remove roadblocks, and ensure high development velocity. Ideal candidates have a track record of seeing around the corner and providing technical leadership to deliver for customers. You will be responsible for high-level strategy, but also know when to get hands-on to push an initiative forward. You must be passionate about enabling teams to invent and deliver customer-focused solutions to bold and ambiguous challenges.

What you'll do:

• Develop department-level priorities and strategy across our liquidity initiatives by understanding our customers and technology deeply.


• Reduce ambiguity and risk by proactively identifying and eliminating bottlenecks, raising issues strategically, and making sound data-driven decisions that deliver for our customers based on associated trade-offs.


• Communicate with purpose and clarity, bringing together cross-functional teams to achieve program objectives.


• Be a role model and an inspiring leader for other TPMs.


• Create technical frameworks that can be used by engineering teams for decision-making.


• Influence efficiency of Operation Excellence processes across the organization


• Partner with program managers, product managers, and engineering managers to understand development priorities and drive alignment across multiple partners with impactful priorities


• Proactively identify and mitigate risks and remove obstacles to impeding development achievements


• Drive testing dependencies for assigned engineering teams but also across teams as products converge for release


• Build release, bug, and supervising dashboards to advise partners of development progress and gaps

What you'll bring:

• 12+ years of previous release and/or project management experience on projects involving sophisticated enterprise tech environments working directly with many teams across functions.


• Ability to use data and analytics to look at trends and lead health of projects and systems


• Shown understanding and working knowledge of software development and modern project management standard processes, such as Agile, Scrum, Six Sigma, etc.


• Ability to coordinate multi-functionally, build consensus, and complete across teams. Able to influence without authority, negotiate and encourage others in a matrixed environment


• Experience with project planning tools such as Jira, Confluence, and a proficient user of Google Sheets


• Experience crafting or architecting (design patterns, reliability and scaling) of new and existing systems


• Experience in Payments, Custody, Stablecoin, and/or Blockchain ecosystems