Produce Manager

Position Summary

The Produce Manager leads the Produce Department to deliver fresh, high-quality fruits and vegetables while driving sales, profitability, and an exceptional customer experience. This role is responsible for managing daily operations, maintaining product freshness, and developing a strong team to ensure top-tier execution.

Key Responsibilities Department Operations

• Oversee all produce operations including ordering, receiving, stocking, and inventory control


• Ensure product freshness, quality, and proper rotation to minimize shrink


• Maintain full, visually appealing wet rack and display tables at all times


• Execute seasonal sets, promotional displays, and ad features


• Monitor and maintain proper temperature and storage conditions

Customer Experience

• Deliver outstanding customer service and ensure team members provide the same


• Assist customers with product selection and provide knowledge on produce items


• Maintain a clean, organized, and highly appealing department presentation


• Ensure a fresh, abundant, and easy-to-shop environment

Team Leadership & Development

• Hire, train, and develop produce associates


• Provide ongoing coaching, feedback, and performance management


• Create schedules aligned with business needs and delivery schedules


• Promote teamwork, accountability, and high standards for quality and execution

Financial Performance

• Drive sales through freshness, presentation, and in-stock conditions


• Control shrink, labor, and product waste to meet department goals


• Monitor key metrics including sales, gross margin, and spoilage


• Identify opportunities to improve efficiency and profitability

Safety & Compliance

• Ensure compliance with food safety, sanitation, and company policies


• Maintain proper handling, washing, and storage procedures


• Promote a safe work environment for associates and customers


• Ensure adherence to all regulatory and operational standards

Qualifications

• High school diploma or equivalent required


• Previous produce or retail management experience preferred


• Strong leadership, communication, and organizational skills


• Knowledge of produce handling, rotation, and merchandising


• Ability to work in a fast-paced, perishable environment

Physical Requirements

• Frequent standing, walking, bending, and lifting up to 50 lbs


• Ability to work in refrigerated and wet conditions

Key Competencies

• Freshness & Quality Focus


• Merchandising & Inventory Management


• Leadership & Team Development


• Customer Service Excellence


• Operational Execution