Product and Delivery Specialist

Description

The Product and Delivery Specialist has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $16.50 and $25.00.

Requirements

Qualifications

• Maintains a professional appearance.
• 1 year experience desirable but not required
• High School Diploma or GED or higher
• Pass the background check.
• Must have clean & valid driver's license.
• Able and willing to work flexible hours. Able to receive and follow directions.

Physical Requirements

Surroundings

• spend time outdoors in the weather and elements. 
• spend time indoors in air-fanned/air-conditioned areas.

Bending, twisting and/or stooping

• on a regular basis

Lifting

• on a regular basis

Reaching and/or lifting overhead

• on a regular basis

Grasping/grabbing with hands

• on a regular basis

Expectations

Job-Specific Expectations 

• Product Demonstrations & Walk Arounds  
• Test Drives 
• Deliveries & Features explanations 
• Aftersales Follow up & Follow through customers
• Creating and refining processes for Sales Handoffs 
• Handle Due Bills  
• Keep reporting on customer experience  
• Constant Learning & training on VW products  
• Help keep the lots organized 
• Manage the showroom Cars  
• Assist sales team 
• Organizing the vehicles in all the showrooms and lots.
• Help move cars. Keeps new car and used car lots clean and orderly.
• Runs various errands for the dealership.
• Other duties as assigned.
• Observe all safety rules at all times.
• Must be reliable and punctual.
• Handle requests courteously and quickly.
• Greet outside customers quickly and in friendly and courteous manner.

General Expectations

• Devote himself/herself to ensuring satisfaction to customers.
• Determine management, production and quality requirements by asking questions and listening.
• Attend company meetings as required.
• Maintain a follow-up system that encourages follow through with assigned projects.
• Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
• Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
• Understand the terminology of the business and keep abreast of technology changes in products and services.
• Know and understand the federal, state and local requirements which govern the company’s business.
• Follow lawful directions from supervisors.
• Understand and follow work rules and procedures.
• Participate in performance management.
• Interact well with others and be a positive influence on employee morale.
• Uphold the company’s non-disclosure and confidentiality policies and agreements.
• Work evening, weekend and holiday work hours as required.

Benefits

• 5-day work days
• Paid time-off
• Holiday pay
• Medical / Dental / Vision and Life insurance
• 401K after 1-year of employment
• Equal opportunity employer