Product Specific Technologist 4 4P/833

Title:Product Specific Technologist
Client: Southern Company Services
Location: Atlanta, GA 30308
Contract: 3 Years
Experience: 10+ Years

Job Summary

We are seeking an experienced Product Specific Technologist / Developer Support Analyst to support enterprise adoption of AI coding assistants, with a primary focus on GitHub Copilot and emerging tools such as Claude Code.

This role combines software development consulting, developer enablement, technical support, platform administration, and AI-assisted development. The successful candidate will help developers effectively and securely incorporate coding assistants into planning, coding, testing, debugging, documentation, modernization, and CI/CD workflows.

Key Responsibilities

• Provide technical support and consultation for GitHub Copilot users.


• Troubleshoot access, configuration, IDE integration, authentication, networking, and unexpected AI behavior.


• Promote responsible adoption of AI coding assistants across developer teams.


• Develop reusable prompts, skills, agents, templates, scripts, and technical guidance.


• Support administration of coding-assistant platforms, including licensing, policies, integrations, and usage controls.


• Perform root cause analysis and coordinate technical escalations.


• Help development teams integrate AI assistants into software development and CI/CD processes.


• Create onboarding materials, demonstrations, FAQs, troubleshooting guides, and technical documentation.


• Deliver developer workshops, office hours, coaching, and product-adoption support.


• Evaluate new AI coding tools, models, integrations, and features.


• Promote secure coding, human review, testing, data protection, and compliance standards.

Required Qualifications

• 10+ years of relevant software development, developer tooling, DevOps, application support, or platform technology experience.


• Strong software development and SDLC knowledge.


• Professional experience with GitHub Copilot or comparable AI coding assistants.


• Strong knowledge of GitHub, Git, repositories, pull requests, permissions, and CI/CD.


• Advanced troubleshooting and root cause analysis skills.


• Experience supporting enterprise technology platforms.


• Strong understanding of application architecture, secure coding, testing, and maintainability.


• Excellent technical writing, communication, consultation, and customer-service skills.

Preferred Technical Skills

• GitHub Copilot / AI Coding Assistants


• C#, .NET / .NET Core


• Visual Studio / VS Code


• Angular, Blazor, TypeScript, JavaScript


• REST APIs and web services


• SQL and relational databases


• Azure, Databricks, Azure Functions


• CI/CD and DevOps


• Markdown, YAML, JSON, scripting and automation


• Claude Code or other agentic development tools

Education

Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent relevant professional experience.

Key Skills

GitHub Copilot | Generative AI | AI Coding Assistants | GitHub | C# | .NET | Azure | DevOps | CI/CD | Developer Support | Software Development | Prompt Engineering | Technical Troubleshooting | Platform Administration | Developer Enablement | Responsible AI