Production Manager

R2Net is a diamond bridal jewelry company with a technology soul. R2Net Inc. is an innovative technology company that provides e-commerce and supply chain platforms to connect the entire span of the diamond industry’s ecosystem, including manufacturers, retailers, and consumers. 

The Production Manager at R2Net plays an important role in overseeing the efficient flow of products through our manufacturing process. This detail-oriented individual will support the production team to deliver open orders every day and support the management team in identifying and enabling continuous improvement initiatives. The goal is to oversee the day to day delivery and help eliminate hurdles faced by the team. The Manager can expect their time to be equally divided between regular responsibilities and project work.  

Responsibilities: 

• Manage a diverse team of skilled workers, including the development, productivity and performance 

• Manage day to day manufacturing operations to oversee work according to standard processes and successful delivery of orders 

• Work with team and management to test, improve and rollout process changes 

• Collaborate with cross functional teams providing technical feedback to skilled workers 

• Monitor and report on KPIs to understand factory performance and drive improvement  

• Optimize production output through process, training and tool development 

• Work with training to ensure all team members are aware of quality, speed and production standards, trained on them, and meeting these expectations 

• Help to troubleshoot issues in manufacturing and then create wholistic solutions 

• Work closely with the QC assurance team and be aware of any quality issues that can deviate production lead times.  

• Monitor inventory levels of tools and equipment for the workshop. 

• Manage, order and track raw materials such as solders, wire, and finding components. 
• Promote a safe and healthy work environment by adhering to safety protocols, conducting regular safety inspections, and implementing necessary precautions 

• 3-5+ years of experience in jewelry manufacturing and managing business operations, with a deep understanding of jewelry production spaces. 

• Fluent in English and Spanish, with strong verbal communication skills in both languages (preferred strong written in both languages) 

• Well-developed and high level of emotional intelligence  

• Experience mentoring a team 

• Detail oriented in presenting necessary information and communication to support team member’s work. 

• Proactive approach to management and capable of identifying the need for training and developing team members 

• Works with a sense of urgency and respect 

• Ability to analyze and showcase critical thinking skills. 

• Customer centric and service oriented. 

• Must be an accomplished jeweler, including polishing, benchwork and setting.  

At R2Net, many of our roles offer a high-quality, comprehensive benefits package including healthcare, paid time off, retirement planning and opportunities for career advancement. Some offerings are dependent upon the role, employment type, work schedule or location:

• Paid time off
• Medical, Dental, Vision and Prescription Insurance
• 401(k) Retirement Plan with company match
• Flexible spending account
• Health savings account
• Tuition Reimbursement
• Employee discount
• Parental leave
• Life insurance
  

Annual base pay: $80,000 - $100,000. Final pay rate shall be determined and is based on experience and qualifications.

At this time, R2Net - James Allen & Blue Nile will not sponsor a new applicant for employment authorization for this position.

Additional Information: R2NET INC. is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status or any other basis prohibited under applicable federal, state or local law. R2NET INC. will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.