Production Supervisor - Service Operations (1st Shift)

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world:

• LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death.
• HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent.
• TherOx Super Saturated Oxygen (SSO2) Therapy is the first FDA-approved therapy since the stent 20+ years ago to reduce infarct size in patients with the most severe heart attacks.

Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need.

ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career.

Job Type

On Site

1 Anchor Dr. Pittsburgh, PA 15238 (HARMAR)

Job Summary

The Production Supervisor will direct, support, and develop team members within a designated area to ensure production and/or material support plans are achieved, maintaining safety and quality standards. Supervisors are expected to work cross-functionally to optimize workflows, deploy labor resources, and facilitate cross training opportunities while meeting productivity, cost and other operational KPI targets, utilizing both our Lean Management System (PULSE) and our ZOLL leadership qualities.

Essential Functions

• Establish and maintain an effective working relationship with all departments including other Production, Quality, Shipping, Training, and Engineering teams.
• Develop and maintain knowledge of department in terms of quality, productivity, capability, and capacity. Work in collaboration with Team Leads to achieve production plans. Actively solicit, educate, and drive implementation of safety opportunities identified by team.
• Effectively communicate business objectives, expectations, and feedback to team members Proactively communicate upwards on team status, challenges, and support requirements. Cross- functional communication and collaboration within the Supervisor team is expected.
• Drive team member development and improvement through coaching and mentoring activities. Set expectation by demonstrating ZOLL leadership qualities.
• Lead continuous improvement through effective leadership of product teams, lead Tier meetings and root cause/corrective action activities, support PULSE initiatives and daily management.
• Management responsibility for team members. Will frequently give direction to personnel and act in a project management role with accountability for getting results through others.

Required/Preferred Education and Experience

• High School Diploma or GED required; Technical Associates degree or 4-year college degree preferred.
• Three to five years minimum leadership experience in a manufacturing/production environment or equivalent. Supervisory experience preferred.
• Experience applying Lean Manufacturing Concepts preferred.

Knowledge, Skills and Abilities

• Highly-motivated individual, sets a ‘high-bar’ of achievement for self and others, actively mentors and develops people, works outside of functional ‘boundaries’, actively collaborates and builds trust with people, exhibits managerial courage, makes and keeps commitments, keeps stakeholders informed, delivers positive results despite constraints.
• Proven ability to lead cross-functionally by inspiring team members and fostering an atmosphere of diversity, intellectual curiosity, and forward-thinking mindset.
• Demonstrated resilience and humility in leading themselves.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Standing - Constantly
• Walking - Constantly
• Sitting - Occasionally
• Lifting - Constantly
• Carrying - Constantly
• Pushing - Constantly
• Pulling - Constantly
• Talking - Occasionally
• Hearing - Frequently
• Repetitive Motions - Constantly
• Eye/Hand/Foot Coordination - Constantly

Working Conditions

• Extreme cold - Occasionally
• Extreme heat - Occasionally
• Humidity - Occasionally
• Wet - Occasionally
• Noise - Frequently

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

The annual salary for this position is:

Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.

Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee’s primary work location.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.