Production Support Specialist (DSP)

Make a Meaningful Impact

As a Full-Time Production Support Specialist (DSP) at RTC Services, you will play a vital role in supporting individuals with intellectual and developmental disabilities on their journey toward employment readiness. You will provide person-centered guidance and hands-on assistance on the production floor, support the safe operation of machinery, and help maintain a safe, respectful, and productive environment.

Using strong organizational and communication skills, you will prioritize tasks to help meet critical production goals while empowering the people we serve to build essential job skills, independence, and confidence in the workplace.

Key Responsibilities

• Support and assist individuals with intellectual and developmental disabilities in developing employment-readiness skills and job skills.


• Foster a supportive atmosphere that promotes independence, confidence, and workplace success.


• Use Individual Service Plans (Ohio ISP) to provide personalized care and support.


• Complete all required support-service documentation.


• Prepare and maintain accurate reports, data, and records.


• Communicate effectively and respectfully with clients, families, customers, and other collaborative partners.


• If certified, perform delegated nursing tasks as needed.

Production and Daily Operations

• Provide hands-on assistance with production activities and the simple operation of machinery.


• Use a hand truck and/or forklift after completing the required training.


• Organize and prioritize tasks to meet production goals.


• Client's time worked and ISP documentation.


• Supervise breaks and lunches.

Safety and Compliance

• Demonstrate compliance with applicable rules, standards, and Board policies and procedures.


• Follow established safety rules designed to support compliance with Ohio Employment Risk Reduction Standards, Rules, and Orders, including the proper use of protective equipment and decontamination techniques.


• Help maintain a safe and productive environment for the people we serve, coworkers, and customers.

Knowledge and skills required for the position are:

• Experience with individuals with developmental disabilities, preferred


• Production experience, preferred


• 18 years or older


• High school diploma or GED

Join RTC Services

Join RTC Services and use your skills to support meaningful employment experiences. In this role, your work will directly help individuals strengthen their abilities, increase their independence, and build confidence in the workplace.