Professional Groomer

Pay: $20.00 - $31.00 per hour

Commission: 35-45% depending on experience

Job Title: Professional Groomer
Job Type: Full-Time
Location: Healthy Spot, Long Beach

Job Summary

We are seeking a skilled Dog Groomer. This role is responsible for delivering exceptional grooming results while ensuring the safety, comfort, and well-being of every pet. The ideal candidate is experienced, detail-oriented, and passionate about both pet care and customer service.

Key Responsibilities:

Grooming Services

• Perform full-service grooming, including bathing, brushing, clipping, trimming, and breed-specific styling
• Conduct thorough assessments of each dog’s coat, skin, ears, nails, teeth, and overall condition
• Recommend appropriate grooming services, add-ons, and products based on pet needs
• Clearly communicate grooming plans, pricing, and service expectations with pet parents
• Maintain detailed grooming notes and customer preferences for future visits
• Notify pet owners when services are completed and provide timely follow-up communication.

Customer Service & Performance

• Deliver exceptional customer service during all interactions
• Communicate professionally and effectively with customers and team members
• Meet or exceed key performance indicators (KPIs) and service goals
• Adapt to changing priorities, including assisting walk-in customers

Pet Safety & Care

• Ensure accuracy of release forms, kennel cards, and customer instructions
• Monitor pets for stress, health concerns, or behavioral changes and report appropriately
• Provide regular checks on kenneled dogs, ensuring access to water and scheduled walks
• Maintain a safe, clean, and hazard-free salon environment

Operations & Team Support

• Complete daily and weekly cleaning and sanitation tasks
• Respond appropriately to any pet or staff incidents, ensuring proper care and reporting
• Support additional salon duties as assigned by leadership

Qualifications

• Minimum of 1 year of professional grooming experience required
• Previous bathing experience required (or completion of internal apprenticeship program)
• Associate’s degree preferred

Skills and Abilities

• Proficiency in a variety of grooming techniques, including clipping, trimming, brushing, and hand-stripping
• Knowledge of grooming tools and equipment, including clippers, shears, combs, and specialty tools
• Familiarity with dog breeds and American Kennel Club (AKC) grooming standards
• Strong customer service and communication skills
• Ability to work both independently and as part of a team
• Strong attention to detail and time management skills
• Ability to exercise sound judgment and maintain professionalism in all situations

Work Environment

• Fast-paced grooming salon environment
• Regular exposure to dogs of all breeds, sizes, and temperaments
• Requires standing, bending, and handling animals throughout the workday

This position is ideal for a groomer who is passionate about delivering high-quality care, building relationships with pet parents, and contributing to a positive and professional salon environment

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Pet grooming: 1 year (Required)

Work Location: In person

Qualifications

• Minimum of 1 year of professional grooming experience required
• Previous bathing experience required (or completion of internal apprenticeship program)
• Associate’s degree preferred

Skills and Abilities

• Proficiency in a variety of grooming techniques, including clipping, trimming, brushing, and hand-stripping
• Knowledge of grooming tools and equipment, including clippers, shears, combs, and specialty tools
• Familiarity with dog breeds and American Kennel Club (AKC) grooming standards
• Strong customer service and communication skills
• Ability to work both independently and as part of a team
• Strong attention to detail and time management skills
• Ability to exercise sound judgment and maintain professionalism in all situations