Professional Services Engineer (USA)

We are looking for a DDI Implementation Professional Services Engineer for the Global Professional Services Team. The main focus is to implement our solutions to include:
• Migrating from existing DDI solutions to our solutions
• Scripting and data manipulation
• Architect, design and implement/integrate our solutions
• Help out on support during escalation and level 3/4
 
Responsibilities:
•  Serve as the DDI subject matter expert to professional services
•  Build relationships with customers, delivering outstanding service
•  Contribute to the design and integration architecture of Internet information services appliances including DNS, DHCP, Security and Network Automation solutions
•  Demonstrated relevant experience in the DDI space, preferably with more than one DDI solution. Must have experience taking the lead and running projects in a customer-facing capacity with major corporate accounts
 
Technical Knowledge Required:
•  DNS, including DNSSEC, working and protocol.
•  DHCP, working and protocol.
•  TCP/IP, both IPv4 and IPv6.
•  ISC, NLNetLabs and Microsoft
•  Procedure-based working (ITIL experience helps).
•  Be fluid in networking, routing, switching and security.
•  UNIX O/S knowledge and Active Directory experience a plus.
•  Be fluid in infrastructures and accompanying management systems.
•  Be familiar with scripting to automate tasks (Perl, Bash, PHP, etc).
•  Experience with other DDI vendors is a plus
 
Strong communication, interpersonal and presentation skills, with ability to articulate complex technology simply is required. Strong technical problem-solving ability and troubleshooting skills. Self-motivated and able to handle multiple projects.