Program Coordinator- Contract

Position Summary: Provide administrative, operational, and reporting support to the IPA team and Assistant Vice President (AVP), including preparing reports, maintaining databases and supply inventory, and assisting with day-to-day program operations. Serve as the primary liaison with external advertising agencies for social media and Google Ads Grant coordination while providing basic design and communications support. 

Essential Functions

• Prepare and distribute weekly and monthly program reports.


• Review the Navigator client database and generate complex reports as required.


• Maintain accurate records, spreadsheets, and program documentation.


• Provide administrative support to the Health Insurance team, including ordering materials, managing supplies, and maintaining promotional item inventory.


• Assist with updating flyers, presentations, newsletters, and other outreach materials using Canva or Adobe Creative Suite.


• Take photos at company events and assist with organizing marketing materials and content.


• Coordinate with external advertising agencies regarding social media publishing schedules, marketing materials, and Google Ads Grant activities.


• Support email marketing efforts through platforms such as Mailchimp or Constant Contact.


• Perform other administrative and operational duties as assigned.

Required Skills & Qualifications

• 2+ years of experience in administration, program coordination, operations support, or related fields.


• Familiarity with AI tools and technologies and an active user of AI for work-related tasks, with the ability to identify opportunities to improve productivity, streamline workflows, enhance communication, and support program operations.


• Exceptional organizational skills and strong attention to detail required.


• Strong reporting, database management, and Excel skills with the ability to prepare and track complex reports accurately.


• Strong task management and follow-through skills with the ability to manage multiple priorities and deadlines.


• Basic to intermediate design skills using Canva and/or Adobe Creative Suite (Photoshop, Illustrator, or InDesign).


• Ability to update and create simple promotional and outreach materials.


• Willingness to learn and interest in communications, outreach, and digital marketing support.


• Familiarity with email marketing platforms such as Mailchimp or Constant Contact preferred but not required. 


• Ability to communicate and coordinate effectively with external vendors and advertising agencies.


• Strong written and verbal communication skills.

Schedule & Compensation: 14 hours per week On-site in NYC Tuesdays and Thursdays, 9:00 AM – 5:00 PM; $35.00 per hour