Program Manager

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. We are seeking an experienced Program Manager in Ogden, Utah and surrounding areas.

The Program Manager maintains a high-quality program to support individuals with intellectual and developmental disabilities. This person is responsible for supporting the team with day-to-day operations and challenges to achieve programmatic goals. 

Responsibilities

• Lead and train the team to support programmatic initiatives, goals, daily routines, and the unique needs of individuals with intellectual and developmental disabilities


•  Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition


•  Manage staff schedules and ensure shifts are adequately staffed


•  Recommend new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed


• Assist with the development of current and future programs including residential supports, personalized supports, supported employment, and person-centered planning


• Monitor and maintain the budget


• Prepare required statistical, financial, and service reports as needed


•  Develop and update Individual Support Plans (ISP)/Person-Centered Plans (PCP) with an interdisciplinary team to include any concerns, observations, and behavioral developments


• Ensure individuals are supported per their ISP/PCP including medication management, meal planning, and behavior management


•  Ensure program documentation and billable records are completed accurately and timely


•  Monitor the finances of individuals ensuring purchases are approved and accounted for with documentation


• Monitor the health and medical needs of individuals and immediately report any concerns


•  Manage relationships with the families and guardians of the individuals in our care


•  Ensure work locations and vehicles are well maintained


• May conduct programmatic investigations


• Employees must cooperate with the licensee and department staff in any inspection, inquiry or investigation

 Requirements

• High School Diploma or GED with three years of relevant experience


• Bachelor’s degree preferred


• Must have minimum two years experience with IDD


• Must have minimum two years managerial experience


•  Valid driver’s license with a satisfactory driving record


•  Complete all state and agency required training per state guidelines


• Team oriented with demonstrated leadership experience


•  Experience with problem solving against multiple priorities


•  Ability to establish a comfortable and supportive relationship with individuals receiving supports


•  Ability to exercise good judgment and remain calm in crisis situations

Working Conditions

•  May be required to be on-call in cooperation with other management staff


•  Frequent lifting, stretching, and other physical exertion may be required


•  May be required to transport individuals utilizing your own vehicle or company provided vehicles


• May be required to lift or move 25+ pounds


•  May assist with wheelchair transfer of non-ambulatory individuals


• May be exposed to various medical conditions and communicable diseases

Why Community Options?

• Competitive Insurance Benefits (Medical, Dental, Vision)


• Paid Holidays—Including a Birthday Holiday


• Generous PTO


• Employee Incentive & Discount Programs


• 403b Retirement Plan


• Incredible career growth opportunities

Send Resumes to: [email protected]

Community Options is an Equal Opportunity Employer   M/F/D/V