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Program Manager

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Job Description - Program Manager


Prime Response, Inc. (PRI) is seeking a Program Manager to oversee logistics, office move, and facility support operations across federal and Department of Defense sites in the National Capital Region.

This role is responsible for overall contract execution, coordination with Government stakeholders, workforce management, and performance oversight in a dynamic, mission-driven environment supporting daily and ad-hoc operational requirements.

Program & Contract Management



  • Serve as the primary point of contact for Government stakeholders, including the Contracting Officer and COR

  • Oversee day-to-day contract execution, ensuring all services are delivered in accordance with requirements

  • Coordinate work authorization, scheduling, and execution of both recurring and ad-hoc service requests

  • Monitor performance, timelines, and service quality across all operational activities

Operations & Workforce Coordination



  • Plan, schedule, and manage personnel supporting:


    • Office moves and relocations

    • Furniture delivery, installation, and transportation

    • Warehouse and storage operations


  • Assign work, track progress, and ensure adequate staffing coverage across all requirements

  • Resolve scheduling conflicts, operational issues, and resource constraints

Logistics & Service Oversight



  • Coordinate delivery, moving, and transportation services across NCR sites

  • Ensure proper execution of inventory management, storage, and property accountability

  • Oversee safe handling, movement, and tracking of Government property and materials

  • Support site surveys, job planning, and execution readiness for upcoming work

Reporting & Compliance



  • Prepare and submit monthly and ad-hoc status reports

  • Track labor hours, task execution, and operational performance

  • Ensure compliance with contract requirements, safety standards, and Government policies

  • Maintain documentation related to authorized work, deliveries, and service completion

Customer Engagement



  • Coordinate directly with Government POCs to define requirements and priorities

  • Ensure high levels of customer satisfaction through responsive, professional service delivery

  • Communicate status updates, delays, and issue resolution effectively






Requirements

Minimum Requirements



  • U.S. Citizenship and ability to obtain/maintain a Government clearance

  • Minimum 5 years of experience managing operations, logistics, or service contracts

  • Experience overseeing multi-functional teams in a fast-paced environment

  • Strong organizational, coordination, and problem-solving skills

  • Ability to manage simultaneous priorities and changing mission requirements

  • Proficiency with Microsoft Office (Excel, Word, Outlook, Teams)

Basic Qualifications



  • Experience supporting:


    • Logistics, facilities, or warehouse operations

    • Office moves, transportation, or material handling operations


  • Demonstrated ability to:


    • Manage staff and coordinate workloads

    • Track performance and deliverables

    • Interface with Government customers


Preferred Qualifications



  • Experience supporting federal or DoD contracts

  • Familiarity with:


    • Inventory or asset management systems

    • Facilities or logistics coordination platforms


  • Experience working in Pentagon or NCR federal environments

Work Environment



  • Primary duty location: Arlington, VA / Washington, DC. with support across NCR locations.

  • Combination of office-based management and field oversight

  • Fast-paced, customer-facing environment with dynamic operational requirements






Benefits

Comprehensive and Competitive Benefits

Paid Time Off (PTO), sick leave, paid Federal holidays, health insurance, dental, vision, AD&D, short and long-term disability, life insurance, and a Fidelity 401K. 




PRI is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business needs.







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