Program Manager

• Oversees the department's revenue cycle activities by proactively identifying, diagnosing, troubleshooting and resolving issues or barriers to revenue maximization.
• Identifies research and development areas that should be investigated.
• Establishes and communicates operating procedures, practices and guidelines.
• Collaborates with physicians and management teams on revenue cycle, coding, and coding education to ensure accurate, complete and timely coding and billing activity.
• Establishes, monitors and controls schedules and project budgets.
• Plans, organizes and manages work of research and support staff.
• Assists department leadership with revenue operational functions to ensure revenue flow is aligned with the strategic goals of the department.
• Responsible for negotiation or research contracts.
• Provides financial/business support in the areas of charge capture, denials management, billing and compliance within the department and clinical sites.
• Plans and manages business development and marketing activities for laboratory or department.
• Serves as an internal liaison with other departments that have revenue, coding concerns/questions and work closely with Compliance to ensure departmental compliance with institutional policies, procedures and protocols.
• Develops solutions to complex research problems.
• Performs all other duties as assigned.

• Knowledge of and experience with project/program management, including Department of Defense (DoD) or VA programs, contract management, proposals/grants, and compliance (research, regulatory, federal/DoD).
• Demonstrated ability to work with IRB and other regulatory and agency/department management.
• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Ability to coordinate the diverse components of a project by quality project planning, execution and change control to achieve required balance of time, cost, quality and results.
• Ability to lead and collaborate in team-oriented and goal focused environment.
• Strong verbal, written and interpersonal communication skills.

Education:

• Bachelor's Degree degree; experience may be substituted in lieu of degree.

Experience:

• Five (5) years of progressively responsible experience is required.

This position may require the ability to maintain the security and integrity of UT San Antonio and its infrastructure per Texas EO-GA-48.