Program Manager

The Program Manager is responsible for managing employees in the design, implementation, and support of computer applications for enhanced business and related technical processes.

What You Will Do:

• Manages multiple complex strategic projects/programs across the entire project lifecycle.
• Monitors, measures and reports on project portfolio status to IT and senior business leadership.
• Assists in strategic planning and visioning based on organization goals and objectives.
• Provides mentorship, support and guidance to project managers.
• Align and continually evaluate projects throughout the entire project lifecycle.
• Defines resources and schedule for project/program implementation.
• Create strategies for risk mitigation and contingency planning.
• Plans and schedule project deliverables, goals, and milestones.
• Collaborate with business leaders and stakeholders on the operational aspects of the projects.
• Performs team assessments and evaluations.
• Develop Requests for Proposals (RFP) for external services. 
• Establish and maintain strong cross-team working relationships and collaboration.
• Reviews and ensures conformance with standards, policies and procedures involved with or related to the delivery of IMS services. 

What You Will Need:

Education and Experience

• Bachelor’s degree or recognized equivalent, preferably in data processing or a related field, from an accredited university or equivalent industry experience. Advanced degree or comparable on-the-job experience is preferred. 
• Minimum of 10 years previous work-related experience.
• Experience with software applications similar to ABS core applications.
• Proven experience in Systems Development environment with project management responsibility for successful medium-scale multi-year projects. 
• Prior administrative responsibility for three to five professionals. 
• Prior experience working in organizations to support services provided to internal/external clients. 
• Prior experience with financial reporting for capital projects and operations expenses. 

Knowledge, Skills, and Abilities

• Demonstrated project management skills and project management software skills, including planning, organizing and managing resources.
• Clear understanding of the organization’s goals and objectives.
• Clarity and conciseness in oral and written communications; demonstrated capability to produce effective presentations for delivery to both technical and non-technical audiences. 
• Strong interpersonal skills to achieve process changes and departmental goals within a matrixed organization; ability to communicate and work well with others at all levels of the corporation. 
• Ability to obtain a working knowledge of the ABS Health, Safety, Quality and Environmental Management System.

Reporting Relationships:

Reports to Manager, Director, or Executive Level position.