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Program Manager, Mental Health and Substance Abuse Counseling

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Job Description - Program Manager, Mental Health and Substance Abuse Counseling

Neuropath
Behavioral Healthcare is a leader in Comprehensive, Therapeutic Support
Services for Developmentally Disabled, and Intellectually Challenged, Youth and
Adults.  Our
Behavioral Health Services are strengths -based, culturally competent, and
individualized. Utilizing multiple therapeutic modalities that engage the
family dynamic, while emphasizing Positive Behavioral Support systems.
  
We are looking for the best talent
to lead our Behavioral -Health Service Model as a Program Manager of Mental Health and Substance Use Counseling
in our Union, NJ location.

 

Responsibilities

  • The Program Manager will
    provide direction for the day -to -day operations of our Therapeutic Interventions for the Mental Health Counseling and Outpatient Substance Use Treatment Programs.

  • Provide leadership for key component
    activities concerning Outcomes, Oversight of Program Analytics, Program
    Budgeting, as well as behavioral health -driven, public health, and wellness
    integration models.

  • Plays an integral role in providing
    organizational and programmatic direction to programs.

  • The main point of contact for resolving
    routine operational and building maintenance issues.

  • Manages program staffing efforts and
    the coordination of special projects, collaborating
    with grant writers, program budgeting and monitoring, directing the quality
    management team, and assisting in development/fundraising and marketing
    activities for the programs. 

  • Help resolve site -specific problems
    when they arise, including coordinating with Neuropath’s Human Resources, Total
    Quality Management, Finance and Billing, and Information Systems Components, as
    necessary.

  • Oversee general contracting process
    at treatment programs, including adherence to specific program elements specified
    in each contract.

  • Conduct necessary financial analysis
    to help identify cost -saving strategies and anticipate and address financial
    challenges

  • Provide program support and cross -program
    Integration 
    Services including outcomes.
  • Provide project management
    assistance to program initiatives.

  • Provide assistance to Quality
    Management activities, including conducting internal audit/chart reviews, and
    general support to QM Unit as needed.

  • Conduct Client Satisfaction Surveys
    at NPBHC Program sites at regular intervals (typically Quarterly), and compile
    and distribute results to Executive Director, QM Staff, and Program Development
    Funding Manager.

  • Assist in development and
    maintenance of productivity reports and analyses, productivity dashboards, and
    other quality management tracking tools

  • Purchasing, Processing, Finance:
  • Assist with program budgeting,
    fiscal monitoring and tracking, billing and claims processing and reporting,
    including coordinating and collaborating with Finance and Billing staff and
    with external payor stakeholders as needed;

  • Coordinate the purchase of key
    facility support materials and items, including program supplies, facilities
    supplies, etc.

  • Help to resolve problems and analyze
    system backlogs related to purchasing at behavioral health program sites;

  • Assist with the oversight and
    management of the day -to -day operations at NPBHC behavioral health treatment
    programs to ensure that all major systems (building -related, MIS, fiscal, and
    HR) are operating effectively;




Requirements

  • Qualifications
  • Excellent communication skills, both
    written and verbal.

  • An energetic self -starter
  • Strong organizational skills with a
    solutions -oriented focus.

  • Ability to manage multiple
    leadership tasks.

  • Strong computer and analytical
    skills.

  • Excellent interpersonal skills and a
    collaborative work style.

  • Ability to provide direction to cross -functional teams.
  • Leadership skills to coordinate
    multi -disciplinary team activities from among varied segments of the Behavioral
    Healthcare Service Model, and other Neuropath programs, that facilitate
    engagement with other program development providers and managers.

  • Knowledge of the behavioral health
    field; and Sensitivity and understanding of Cultural Competency concepts.

  • 3 -5 years of experience
    required, preferably related to program oversite or human services.

  • Advanced education may be
    substituted for up to two (2) years of experience

  • Master's Degree in Social Sciences or related business field required.



Benefits

  • Employees enjoy many benefits, such as:·        
    A dynamic work environment.
  • Competitive Pay.
  • Opportunities for professional growth.
  • Ongoing Job Training.
  • Group Health Coverage
  • Annual Paid Time Off
  • Short/ Long Term Disability
  • 401K



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