Program Operations Partner

When you’re the best, we’re the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Summary:

In this role, you will support operational activity for select programs and client activity. You will partner with both internal and external stakeholders to ensure consistent data and analytics delivery that drives value and alignment to the membership and contract portfolio.

Responsibilities:

• Perform defined audits to ensure ongoing contract alignment with program.

• Collaborate with internal teams to conduct introductory and ongoing client training on the technology platform, processes, and program optimization.

• Establish and manage program agreements and data alignment in the aptitude platform.

• Process initial and on-going cross reference details in catalog.

• Collaborate with internal stakeholders to help resolve client issues.

• Conduct ongoing contract maintenance activity.

• Provide support in managing client opportunity and compliance reports.

Qualifications:

• Relevant degree preferred.

• 2 or more years of relevant experience required.

• Strong presentation, verbal and written communication skills preferred.

• Experience conducting training sessions through virtual platforms is preferred.

• Adaptable and collaborative mindset with a proactive approach to change, sharing ideas, and engaging with others while maintaining a strong eagerness to learn.

• Intermediate proficiency in Microsoft Office Software products.

• SQL and Salesforce experience is strongly preferred.

• This role follows a hybrid work model, requiring three days per week in our Irving, TX office.

• Willingness to travel.

Estimated Hiring Range:

This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here:

http://www.vizientinc.com/about-us/careers

Equal Opportunity Employer:   Females/Minorities/Veterans/Individuals with Disabilities

The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.