Program Services Counselor

ORGANIZATIONAL FOUNDATION 

Mission 

To provide recovery to women, children, veterans, and families impacted by homelessness, poverty, addiction, and mental health challenges. 

Belief 

Every person must have a loving relationship with God, self, and others. 

Value 

Every woman and child God sends through our doors. 

Commitment 

We work together to get the job done. 

Truth 

All things are possible 

POSITION OVERVIEW

The mission of Mary Hall Freedom Village, Inc. (MHFV) is to empower women, children, veterans, and families to end the cycle of homelessness, addiction, and poverty. Headquarters are in Sandy Springs, GA and with seven facilities across metro Atlanta, Mary Hall Freedom Village has been transforming the lives of participants in need for the last 26+ years. We strive to break the cycle of homelessness, addiction, mental illness, and poverty. If you believe in the empowerment of women, children, veterans, and their families, please consider the employment opportunity below.

The Program Services Counselor provides individual and group counseling to participants and families diagnosed with substance use disorders and co-occurring disorders. Identifies at-risk behaviors and formulates appropriate clinical interventions to assist the participant in making healthy choices and decisions to promote abstinence and recovery.

ESSENTIAL JOB RESPONSIBILITIES

• Interviews participants, reviews records, and confers with other professionals to evaluate and assess participant’s needs. 
• Facilitates individual and group sessions and ensures timely documentation of participant progress.
• Educates and counsels family members about the disease of addiction and their role in supporting the participants in their recovery journey.
• Refers participants to other support services and community resources as needed.
• Monitors participants’ progress and evaluates their success.
• Utilizes best practices in therapeutic interventions, techniques, and modalities. 
• Maintains accurate and efficient documentation for participants in electronic health record system. 
• Attends weekly multidisciplinary meetings and provides updates on participants’ progress.
• Assists participant in developing SMART treatment plan goals and objectives.
• Completes monthly treatment plan reviews to assess participants’ progress.
• Maintains current credentials, licensing and CEU’s as required for the position.
• Perform other duties as required or assigned which are reasonably within the scope of this job classification.

SUPERVISORY RESPONSIBILITIES

• This position holds no supervisory responsibilities

MINIMUM QUALIFICATIONS 

• High School Diploma or GED, CDA, or 6 hours of ECE credit preferred 
• Minimum of 1-2 years of childcare experience.
• Complete 10 hours of Health & Safety Orientation Training within the first 90 days
• Obtain Pediatric First Aid & CPR Certification within 90 days of hire
• Pass a Comprehensive Background Check
• Complete 20 hours of annual training each year after the first year

REQUIRED SKILLS, CAPABILITIES, KNOWLEDGE 

• High energy.
• Ability to work well with others.
• Strong oral and written communication skills and basic computer skills. 
• An understanding of child development.
• Excellent organizational and interpersonal skills.
• The ability to take frequent walks, use hands and fingers, handle objects, tools or controls, talk to and hear voices at many levels. 
• May be required to kneel, bend, squat or crawl. 
• A specific vision ability will be required including the ability to see up close and up to a certain distance, to see colors, have peripheral vision and depth perception.
• Be able to lift 40lbs.

EMPLOYMENT REQUIREMENTS AND EXPECTATIONS 

• 3- Year Motor Vehicle Report
• TB Test; Drug Testing
• Background check 
• Work performed in office / childcare environment.
• Standard Work Schedule: M-F.  (As needed) 

COMPETENCIES

To perform the job successfully, an individual should demonstrate the following competencies:

LEADERSHIP 

• Vision, Mission, and Values - Provides clear direction around the vision for MHFV and within the department.  Actions and behaviors reflect the mission and core values of Mary Hall Freedom Village including, but not limited to being capable, qualified, and motivated to carry out job responsibilities and assignments.
• Development & Support - Recognizes and develops the skills and abilities of other employees. Plans and assigns work effectively and equitably to ensure that all team members are motivated and challenged with diverse work opportunities.
• Communication - Communicates clearly and concisely and consistently to the team, and consistently. Conveys thoughts, opinions, and ideas effectively with others via written and verbal communication.
• Leadership - Visible, with a positive presence in the department; readily available to assist as needed. Effectively accomplishes work through others, inspires confidence, provides clear direction, communicates constructive feedback, coaches, and develops staff and resolves problems as they are identified.
• Teambuilding - Collaborates with team and other departments to promote a positive and supportive work environment to accomplish departmental and MHFV goals. Actively promotes creating a great place to work environment.
• Managing Conflict - Listens well, diffuses conflict before it starts, finds solutions to problems in a constructive manner, handles difficult people.
• Problem Solving - Breaks down problems into smaller components, can simplify and process complex issues, can identify and understand root cause.

GENERAL PERFORMANCE 

• Resource Management - Provides appropriate use of resources including company property, supplies, people, and cost reductions.
• Quality of Work - Delivers quality work; takes ownership and accepts responsibility for work outcomes and makes suggestions to improve effectiveness and efficiency of work processes.
• Customer Service - Provides employees, participants, clients, and the general public with appropriate service in a timely, courteous, and efficient manner.
• Time Management - Coordinates assigned tasks and activities to maximize the effectiveness of efforts. Prioritizes the order to do tasks and makes sure that they are done on schedule.
• Attendance - Employee is expected to adhere to the attendance and break policy and communicate with your supervisor about anticipated time off or modifications to break times.
• Communication Skills - Understand and communicate effectively with others using a variety of contexts and formats, which include writing, speaking, reading listening and interpersonal skills.
• Customer Service - Committed to increasing customer satisfaction, sets proper customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met.
• Integrity - Earns the trust and confidence of coworkers and customers through honest communication, ethical behavior, and professionalism in all interactions.
•  Job Knowledge - Understands duties and responsibilities, possesses necessary job knowledge and technical skills, maintains job knowledge current.