Program Specialist - Team B

Job Title: Program Specialist

Employer: Pomeroy Recreation and Rehabilitation Center

Reports To: Program Supervisor

Department: Adult Services (Team B)

Starting Rate: $25/hour

Position Summary: Under the supervision of the Program Supervisor, the Program Specialist has the general duties of assisting the Program Supervisor in providing services and supports for individuals with disabilities; within the areas, but not limited to, programing; variety of integrated activities such as planning and leading opportunities for growth and development, encourage participation in activities, providing instruction, and carrying out supports related to the physical well being and comfort of persons served. In addition to the above duties, the Program Specialist typically may be assigned to a particular area with responsibility for the oversight and coordination of the activities in that area. This role may include the support and training of staff, interns, and volunteers as assigned. Additional assisting duties may be assigned as needed.

DUTIES AND RESPONSIBILITIES:

Service Delivery:

• Provide supervision, support and instruction to one or more persons served in a variety of activities and environments.
• Responsible for the safety of all individuals served including observing and meeting safety requirements and precautions in both facility and community based activities and all equipment’s used.
• Assist individuals with eating, toileting, personal hygiene, dressing, and other daily living skills as needed.
• Provide physical assistance to persons served including transferring, pushing wheelchairs, loading, and unloading from vehicles, and physical guidance as needed.
• Responsible and ensure program rooms and materials are available for activities, including, but not limited to, appropriate set-up and break down, gathering of supplies, returning of items, etc.
• Assist and provide all other aspects of service delivery, as needed

Program Coordination:

• Responsible for planning, facilitating, executing and evaluating social, vocational, recreational, self-help/advocacy and/or developmental activities and skills training through in-center groups, work activities, and community based outings in accordance with the individual’s service plan.
• Understand, model, and consistently apply basic and appropriate teaching strategies and behavior management principles when working with persons served.
• Demonstrate ability to adapt teaching techniques, materials, and equipment to meet individual/group abilities, needs, and interests.
• Work in collaboration with referral sources, family members, other service providers, and staff to ensure consistent service planning.
• Provide other aspects of program coordination as needed.

Administrative/Professional:

• Participate in the development, implementation, and maintenance of individual service plans based on individual goals, objectives, and needs/interests. Attend planning meetings as required.
• Initiate correspondence, either oral or written, on successes, specific problems, or concerns. Maintains and follows required reporting and documentation guidelines and requirements
• Works effectively as part of a team in a professional, respectful, friendly, and hospitable manner in all interactions, including but not limited to, persons served, care provides, PRRC staff, affiliated organizations, and the community-at-large; while maintaining positive, professional relations and accomplishing PRRC’s mission.
• Assist Services Supervisor and other staff in the preparation of programs, announcements, bulletins, and related materials as needed.
• Attend staff meetings and professional growth trainings and classes including but not limited to in-services, conferences and workshops.
• Perform other administrative and professional support as needed

Specialist Duties:

• Primary responsibility for daily/weekly/monthly planning of structured activities in assigned areas as required from conception to completion. This includes, but not limited to, scheduling, conducting, overseeing, documenting, and refinement.
• Identify and collaboratively work with Program Leaders and/or other team members in use of community and center resources to enhance individual growth and development in programming for individuals served.
• Assist Services Supervisor with support and training of staff, interns, or volunteers as needed.
• In collaboration with the Services Supervisor, PRRC staff, and other team members to develop, coordinate, and integrate new ideas, activities and learning opportunities for individuals served.
• Support and mentor staff in designing and providing activities, which includes filling in programs when needed.
• Assist Services Supervisor and Assistant Services Supervisor with any other duties and tasks that may be assigned.

PREFERRED QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Services Program Specialist must demonstrate the ability to perform and teach basic mathematical skills, operations using units of American money, weight, volume, and distance measurements. In addition to possess the ability to problem solve practical problems and deal with an array of concrete variables in situations where only limited standardization exists and apply common sense understanding to carry out simple one to two step instructions. Bilingual preferred.

REQUIREMENTS:

• Bachelor’s degree in rehabilitation counseling, vocational rehabilitation, or related field preferred; AA Degree coupled with experience acceptable
• One or more years related experience and/or training providing services working with individuals with disabilities or equivalent combination of education and experience
• Knowledge of Americans with Disabilities Act and other laws – Plus
• Working effectively with a variety of personalities and to be sensitive to the needs/communication of persons with differing abilities
• Ability to work independently on assigned tasks & accept direction on given assignments
• Ability to perform multiple tasks and projects with varying time sensitive deadlines.
• Proficient and competent in the latest versions of Microsoft Office software (Word, Excel, PowerPoint, Publisher, etc.) FileMaker, Windows and Macintosh programs/operating systems, email, and Internet.
• Criminal Record Clearance
• Current certification in CPR, First Aid, and ProAct preferable (training provided by employer)
• Valid California driver’s license and clear DMV may be required

COMPETENCIES:

• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in-group problem solving situations; Uses reason even when dealing with emotional topics.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Frequently required to stand, walk, and sit
• Frequently required to utilize hand and finger dexterity
• Frequently required to climb, balance, bend, stoop, kneel or crawl
• Frequently required to talk or hear
• Occasionally utilize visual acuity to operate equipment, read technical information, and/or use a keyboard
• Occasionally required to lift/push/carry items less than 25 pounds/ up to 25 pounds/ up to 50 pounds/up to 100 pounds
• Occasionally loud noise