Programs Supervisor

The Programs Supervisor plays a critical role working on location in the facility. As leader of the case team, they coach and develop all Client Support staff under their charge. They also oversee all the services provided by the case team including legal support, level of care transitions, after care placement, and telehealth configuration.

QUALIFICATIONS:

• High School Diploma/GED

• Minimum of 1 year experience working with adults in recovery and/or substance abuse, alcohol addiction

• Excellent communication skills (written and oral)

• Strong organizational skills

• Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook

• Valid driver’s license with clear driving history

• First Aid and CPR Certified

JOB SPECIFIC FUNCTIONS:

• Supervise and develop Client Support at your facility.

• Verify legal intake is properly performed.

• Communicate with other departments regarding policy changes.

• Navigate schedule changes and update KIPU

• Monitor client’s daily schedules to ensure appointments are completed or rescheduled

• Assist the transition team in choosing clients to step down in level of care.

• Assist clients in getting aftercare housing upon completion of treatment.

• Lead interdepartmental meetings.

• Create Discipleship board thread and participate in in-person Discipleship boards.

• Discuss incident reports with clients as well as any discipline involved to correct actions.

• Coordinate safety concerns involving clients with other departments.

• Assist in determining appropriate residency location for in-house clients.

• Maintain transition email information for individual clients.

• Monitor ‘Teams’ and address any questions pertaining to the Case department.

• All other program responsibilities assigned by Executive Director.

• Assist in ensuring the quality of peer led services. (Recovery Mentors/APSS)