Project Assistant/Scheduler - Dispatcher

Materials Department – Scheduler/Dispatcher Responsibilities

You will assist the primary dispatcher with scheduling and dispatching services for 25+ field technicians, ensuring projects are staffed efficiently based on technician skill sets, certifications, urgency, and project requirements.

Key responsibilities include:

• Answer and manage incoming calls, dispatching technicians to precise locations based on qualifications and project needs
• Prioritize projects and manage logistics (equipment, staffing, internal coordination), using sound judgment and negotiation skills to resolve conflicts
• Maintain clear, professional communication with technicians, managers, laboratory staff, clients, and contractors
• Coordinate daily schedules with the project management team to ensure appropriate coverage
• Dispatch in an incident‑ and injury‑free manner in accordance with Terracon guidelines, prioritizing employee well‑being
• Use internal scheduling tools and software to balance workloads and optimize resource allocation
• Support office operations and assist with administrative tasks as needed
• Collaborate with other Front Range offices to support scheduling needs
• Ensure adherence to safety protocols and promptly report any concerns
• Maintain quality standards across all assigned projects
• Resolve resource conflicts through effective communication and negotiation

Geotechnical Department – Project Assistant Responsibilities

As a Project Assistant, you will support project teams by handling essential administrative and coordination tasks that enhance project delivery from proposal through closeout.

Key responsibilities include:

• Assist with project and proposal setup, ensuring accurate and timely data entry in internal project management, tracking, and reporting systems
• Collaborate with project managers, technical staff, and finance specialists to track deliverables and project milestones
• Manage and maintain key project documentation, including contracts, reports and distribution lists, and change requests
• Support quality and compliance efforts by maintaining data accuracy and appropriate access to sensitive information
• Contribute to client service by facilitating communication and follow‑up activities, enabling project managers to focus on technical execution and client relationships

General

• Follow safety rules, guidelines, and standards for all projects. Participate in pre-task planning. Report any safety issues or concerns to management.
• Be responsible for maintaining quality standards on all projects.
• Perform other duties as assigned.

• High school diploma and a minimum of 2 years’ related experience.

• Associate or bachelor’s degree in related field preferred.

   

• Fluent in Microsoft Office applications.
• Ability to use technology, including mobile apps, email, and scheduling software
• Strong time management, negotiation, and interpersonal skills
• Multi‑lingual capabilities preferred in some markets
• A valid driver’s license with acceptable violation history may be required.