Project Portfolio Manager / IT Portfolio Manager

• Organize and manage a portfolio of projects, consolidating work into comprehensive reporting covering objectives, costs, timelines, resources, risks, accomplishments, and budget forecasts.
  


• Participate in strategic project planning and annual budgeting cycles.
  


• Partner closely with senior management and business leaders to ensure portfolio objectives align with organizational goals and IT budget objectives.
  


• Provide strategic direction to align the organization’s project plan of record with annual operating goals by defining goals, strategy, staffing, schedules, risks, contingency plans, and budget requirements.
  


• Ensure short term and long term financial objectives are met, with strong focus on achieving and maintaining ROI thresholds.
  


• Coordinate portfolio and project activities across the business unit, developing strong relationships with key business partners.
  


• Manage execution of portfolio objectives and prioritize business needs in collaboration with end users, business technologists, and cross functional teams.
  


• Work closely with resource managers to allocate capacity and manage resources according to governance processes.
  


• Oversee portfolio governance, budgeting, forecasting, and financial performance.
  


• Identify portfolio risks, support mitigation strategies, and escalate issues as appropriate.
  


• Prepare executive level portfolio reports and presentations to support decision making.
  


• Perform additional related duties as assigned.
  

Requirements

• PMP® certification or equivalent preferred.
  


• Experience with governance process life cycle strongly preferred.
  


• Accounting or financial management background strongly preferred.
  


• Fully bilingual (English/Spanish); Spanish proficiency is essential.
  


• Non patient/member facing role.
  

• Strong knowledge of project and portfolio management methodologies.
  


• Proven expertise in:
  

• Portfolio planning and reporting.
  


• Financial forecasting and budget management.
  


• Risk and capacity planning.
  


• Stakeholder and executive reporting.
  

• Advanced understanding of cost saving metrics and ROI analysis.
  


• Proficiency with project and/or portfolio management tools (e.g., MS Project, Smartsheet, or similar platforms).
  


• Advanced skills in Excel, PowerPoint, and portfolio reporting tools.
  


• Experience managing cross functional and multi departmental initiatives.
  


• Strong understanding of Puerto Rico health insurance regulations, health plan operations, and Medicaid/Medicare programs.
  


• Experience in healthcare or insurance environments.
  

• Strong strategic and analytical thinking with a data driven decision making approach.
  


• Excellent verbal and written communication skills, particularly for executive level audiences.
  


• Proven ability to influence, negotiate, and collaborate across all organizational levels.
  


• Strong conflict resolution and problem solving capabilities.
  


• Ability to operate independently, manage competing priorities, and perform effectively in high pressure environments.
  


• High level of organization, attention to detail, and accountability.
  


• Strong relationship building skills and customer centric mindset.
  

Benefits