Project Supervisor

SUMMARY:

The Project Supervisor is responsible for supervising commercial services from start to finish. Responsible for assuring a quality move for the customer, providing outstanding customer service, and assisting the move process by communicating with the supervisor, customer, and other crew members.

KEY RESPONSIBILITIES:

• Supervises moves through on-site supervision and review of the move with the Operations and Sales departments to ensure that moves are executed as planned.


• Conducts pre-move meetings with customers and appropriate personnel to ensure total understanding of what is expected, how the plan will unfold, and designated responsibilities.


• On move day, manages all aspects of the move, problem solves when necessary.


• Responsible for improving the quality of crew performance.


• Accountable for maintaining a clean, safe, and organized warehouse.


• Assist Customer Service Coordinator with major accounts.


• Performs other related essential duties as assigned or requested.

MINIMUM QUALIFICATIONS: 

• High school diploma or general education degree (GED); related experience and/or training; or equivalent combination of education and experience.


• Must be knowledgeable and experienced with computer programs, such as Microsoft Excel and Word.


• Must be a self-starter; have initiative


• Project-minded; always seeking process improvement


• 3-5 years of moving and or relocation project management experience preferred.


• Previous commercial and/or household coordinator experience preferred.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• Requires the ability to communicate effectively using speech, vision, and hearing.


• This position requires physical stamina and the ability to regularly lift, carry, push, or pull up to 50 pounds.


• Ability to work long hours on one’s feet and regularly walk, bend, stoop, climb, and reach.