Property Services Coordinator

A long-established Boston builder is hiring a Property Services Coordinator to look after a portfolio of luxury single-family homes they maintain for long-standing clients.

The role

• Support the Senior Services Manager across multiple properties and projects.
• Organise and schedule client worklists, and follow up so open tasks actually close.
• Coordinate consolidated visits with homeowners, field staff and outside vendors.
• Attend and facilitate onsite service calls.
• Create workorders and manage them through the full service call lifecycle.
• Keep meeting minutes, property plans, schedules and home procedures current.
• Track vendor insurance documents and assist with client billing and payment paperwork.

What we are looking for

• Experience in construction and/or property management, with a basic grasp of construction methods and materials.
• A real appetite for white-glove, concierge-level client service. This is a relationship job.
• Comfortable being the responsive point of contact for homeowners and for people inside the business.
• Strong planning and organisation, and steady when priorities shift.
• Microsoft Office. Hospitality or high-end service experience is a plus rather than a requirement.

Compensation

$65,000 to $85,000 depending on experience. Full time, Boston.