Duties & Responsibilities
- Manages the proposal pipeline and process for all new customers and projects.
- Working with the project management, technical, and business teams, generates and prices proposals for existing project proposals.
- Responsible for translating customer needs into project scope, timelines, costs and pricing by coordinating and working with internal business, technical and operational stakeholders.
- Ensures the accuracy, quality and consistency of proposals are aligned with customer needs.
- Partners with Business Development team to provide technical expertise in customer discussions regarding new business.
- Works with project management and scheduling teams to ensure that client timelines are achievable.
- Works with the business and technical leadership to continuously improve proposal quality.
- Supports field BD as a consultant to help customers select the best possible services for their needs.
- Supports Sales and PM in winning new business.
- Responsible for maintaining up to date proposal template and boilerplate language.
- Contributes to the maintaining of costing templates.
- Supports the business development team coordination of cross-functional compilation of answers to RFIs and RFPs.
- Oversees workflow of Proposals and Business Development teams
Required Skills & Experience
- Excellent verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Ability to prioritize tasks and to delegate them when appropriate.
- Excellent interpersonal and customer service skills.
- Excellent sales and customer service skills.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Ability to function well in a high-paced and at times stressful environment.
- Proficient with Microsoft Office Suite or related software.
Education & Experience
- Bachelor’s degree in physical sciences or engineering
- 3-5 years’ experience in a technical pharmaceutical development role.