Provider Relations Liaison

Epic Pharmacy is seeking an outgoing, relationship-driven Pharmacy Liaison to help grow and strengthen our physician and industry partnerships. This role serves as the bridge between healthcare providers, pharmaceutical/device representatives, and Epic Pharmacy.

The ideal candidate is personable, proactive, highly organized, and comfortable building professional relationships in the healthcare space. This individual will work closely with physician offices, manufacturer representatives, and healthcare partners to identify opportunities, solve problems, and help connect patients and providers with the services Epic Pharmacy offers.

This is not a traditional “hard sales” role. Instead, we are looking for someone who excels at relationship-building, identifying opportunities, improving communication, and helping create long-term strategic partnerships that drive growth for the pharmacy.

Responsibilities

Provider & Representative Relationship Development

• Build and maintain strong relationships with physician offices, clinic staff, pharmaceutical representatives, and device representatives


• Attend physician lunches, meetings, networking events, and educational programs


• Collaborate with manufacturer representatives to educate offices on Epic Pharmacy’s services and capabilities


• Serve as a trusted point of contact between providers and the pharmacy

Business Development

• Identify new referral opportunities and profitable pharmacy programs


• Research and develop partnerships that align with the pharmacy’s growth goals


• Work alongside pharmaceutical and device representatives to help expand prescription and service opportunities


• Explore specialty medication opportunities, workers’ compensation programs, cash-pay programs, and other strategic initiatives

Physician Office Support

• Learn physician office pain points and identify solutions the pharmacy can provide


• Improve communication and workflow between providers and the pharmacy


• Educate offices on pharmacy services, turnaround times, medication access, delivery options, prior authorizations, and patient support services


• Help ensure offices have a smooth and positive experience working with Epic Pharmacy

Internal Collaboration

• Communicate provider feedback and market opportunities to pharmacy leadership


• Help implement new workflows and relationship strategies


• Track outreach efforts, relationships, and opportunities using organizational systems

Qualifications

• Strong communication and interpersonal skills


• Comfortable networking and building professional relationships


• Self-motivated and goal-oriented


• Organized with strong follow-through


• Professional appearance and demeanor


• Healthcare, pharmaceutical, medical sales, pharmacy technician, or provider office experience preferred


• Existing healthcare industry relationships are a plus


• Ability to travel locally for meetings and physician office visits

Ideal Candidate Traits

• Relationship builder


• Strategic thinker


• Problem solver


• Professional and personable


• Entrepreneurial mindset


• Comfortable working independently


• Driven to help grow the business