Public Area Attendant

The Public Area Attendant is responsible for maintaining the cleanliness, orderliness, and overall appearance of all public areas within the hotel. This includes but is not limited to lobbies, restrooms, hallways, elevators, and conference spaces. The role requires attention to detail, a commitment to guest satisfaction, and the ability to work independently or as part of a team.

Key Responsibilities and Duties:

• Clean and maintain all public areas including lobbies, hallways, restrooms, and conference rooms.
• Empty trash receptacles and replace liners.
• Sweep, mop, and vacuum floors.
• Dust and polish furniture, fixtures, and surfaces.
• Restock supplies in public restrooms and other areas as needed.
• Respond to guest requests promptly and courteously.
• Report any maintenance issues or safety hazards to the supervisor immediately.
• Ensure compliance with safety and sanitation policies.
• Assist with special cleaning projects as needed.
• Maintain equipment and supplies in good working condition.
• Perform additional duties as assigned by the supervisor.

This job description is not intended to be all-inclusive; additional details will be specified by the direct supervisor. The associate may also perform other reasonable business duties assigned by their direct supervisor. 

Dreamscape Hospitality also offers Competitive Benefits:

Medical Insurance
Dental Insurance
Vision Insurance
STD/LTD
Life Insurance
401K
FSA

Equal Employment Opportunity

Dreamscape is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are committed to providing reasonable accommodation to qualified individuals with disabilities to enable them to perform the essential functions of the job.

Reasonable Accommodations:

The hotel is committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job. If you require an accommodation, please discuss your needs with the Human Resources department.

This job description covers essential aspects while being compliant with ADA guidelines, allowing for reasonable accommodations as needed.

Working Conditions

The Public Area Attendant will work in a hotel environment that includes public spaces, restrooms, and guest areas. The work may involve exposure to cleaning chemicals and requires the use of personal protective equipment (PPE). The position may require working evenings, weekends, and holidays.

Dreamscape Hospitality is an at-will employer. This document does not constitute a contract of employment, and nothing contained in this job description issued by Dreamscape Hospitality is intended to create a contract of employment or guarantee employment. is a guideline and does not constitute a written or implied employment contract.

Dreamscape Hospitality reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail. 

Education and Experience:

• High school diploma or equivalent preferred.
• Previous housekeeping or janitorial experience is a plus but not required.

Knowledge, Skills, and Abilities:

• Ability to work independently with minimal supervision.
• Strong attention to detail and organizational skills.
• Good communication and interpersonal skills.
• Ability to handle multiple tasks and work under pressure.
• Basic knowledge of cleaning products and equipment is a plus.
• Ability to maintain a positive and professional attitude.

Physical Requirements:

• Mobility: Ability to move around the hotel, including bending, stooping, and lifting items up to 25 pounds frequently and up to 50 pounds occasionally.
• Manual Dexterity: Ability to handle cleaning tools and operate cleaning machinery.
• Vision: Ability to visually inspect public areas to ensure cleanliness.
• Hearing: Ability to hear guest requests and safety alarms.
• Communication: Ability to speak and understand English to communicate with guests and team members.
• Environment: Must be able to work in various conditions, including exposure to cleaning chemicals, dust, and varying temperatures.