Public Area Attendant-AM/PM

The Public Area Attendant responsibilities include cleaning and maintaining the appearance of the public

areas of the hotel and deep cleaning of assigned areas.

• Approach all encounters with guests and associates in a friendly, service oriented manner.

• Maintain regular attendance in compliance with Marriott standards, as required by

scheduling which will vary according to the needs of the hotel.

• Maintain high standards of personal appearance and grooming, which include wearing the proper

uniform and name tag when working (per brand standards).

• Comply at all times with standards and regulations to encourage safe and efficient hotel operations.

• Clean/Buff floors daily according to hotel standards.

• Shampoo carpets in the public areas according to hotel standards.

• Shampoo furniture as needed according to hotel standards.

• Clean Public restrooms and ensure maintenance on a regular basis/ as needed throughout the shift

• Handle all requests for luggage assistance at check in/our in a friendly, efficient and courteous manner.

• Practice safe work habits to ensure safety to guests, fellow associates and self.

• Handle items for "Lost and Found" according to Marriott standards.

• At the end of the shift, turn in all keys and assignment sheets to the Housekeeping.

• Complete daily assignment check list and submit to supervisor at the end of the day

• Be familiar with Vinayaka Hospitality policies and house rules.

• Ensure that associates are, at all times, attentive, friendly, helpful and courteous to all guests,

managers and all other associates.

• Put all equipment away properly after usage according to standards.

• Have knowledge of and assist in all emergency procedures during the overnight shift.

• Clean and dust floors daily according to standards.

• Maintain hotel equipment in proper working order.

• Maintain storage of hotel equipment in proper area.

• Clean guestrooms as needed.

• Complete special projects as assigned by the Housekeeping Manager.

• Attend meetings as required by management.

• Perform any other duties as requested by management.

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.

• Must be able to convey information and ideas clearly.

• Must be able to evaluate and select among alternative courses of action quickly and accurately.

• Must work well in stressful, high pressure situations.

• Must maintain composure and objectivity under pressure.