Public Safety Representative (Full-Time)

Hourly Compensation: $25.42

How We’ll Take Care of You: 

• Medical, Vision, and Dental Insurance Coverage (Employee and SDCC share in cost of coverage)


• Retirement: 403(b), 457, and Money Purchase Pension Plan


• Paid Time Off (PTO): 21 accrued days to be used for vacation and sick paid time off


• 11 Paid Holidays


• Employee Assistance Plan (Paid in full by SDCC)


• Flexible Spending Accounts


• Life and AD&D Insurance (Paid in full by SDCC, with additional voluntary coverage)


• Disability Insurance (Paid in full by SDCC)


• Supplemental Health Plans


• Employee-Exclusive Discounts (discounts to 250+ retailers through Fun Express & Corporate Shopping)


• Free onsite employee dining during shift at our Tides Cafe


• Union employees should refer to their Collective Bargaining Agreement (CBA) for additional details (if applicable) 

About The Role:  

The Public Safety Representative is responsible for greeting guests, directing groups of people, and patrolling the building and grounds of Corporation managed facilities in a friendly, helpful, and professional manner.  Provides for the protection, security and safety of the guests, employees, property, and the facility by performing the below duties. 

This is a Union position with Teamsters.  

Shift:  

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  1st shift - 6:00am to 2:30pm

  
  


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  2nd shift - 2:00pm to 10:30pm

  
  


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  3rd shift - 10:00pm to 6:30am

  
  


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  Must have open availability and be able to work all three shifts. Schedule determined by union seniority and rotates every six months.

  
  

Compensation:  

• $25.42 per hour (paid on a bi-weekly basis)


• 2nd shift shall receive a premium of fifty-cents ($0.50) per hour


• 3rd shift shall receive a premium of one-dollar ($1.00) per hour

What You Will Do:  

• Pleasantly greets, directs, and lends assistance to guests, clients, and employees at the facility or attending an event. 


• Provides and controls access to showrooms and meeting rooms. 


• Patrols the building and grounds (2.2 million square ft.) to protect guests, employees, property, and the facility managed by the Corporation. 


• Monitors and directs vehicle and pedestrian traffic at loading docks and front drive. 


• Prevents crime and reduces or eliminates hazards by pro-actively alerting the appropriate party of any problems. 


• Attends briefing sessions to learn what events and activities are occurring within the facility and ascertain the status of show "move-ins" and "move-outs". 


• Conducts fire prevention duties such as identifying potential hazards, conducting fire extinguisher inspections, and monitoring computerized fire alarm system. 


• Secures the facility at night and opens in the morning as directed. 


• Administers First Aid and/or CPR when required. 


• Operates hand-held radio, electric cart, touch-tone phone, video display terminal, and keyboard. 


• May be required to prepare written daily logs, written reports on daily and major incidents. 


• May assist in monitoring closed-circuit surveillance systems and life/fire/safety alarm panel. 


• May be required to act as dispatch officer and contact person for paramedics and police when needed. 


• Maintains a professional image at all times. 


• Other duties may be assigned.   

What You Will Need: 

• High school diploma or general education degree (GED); and two years related experience and/or training; or equivalent combination of education and experience. Previous experience in large public assembly facilities is highly desirable.  Courses in criminal justice or security training by a recognized academy, school, or organization desirable. 


• First Aid / CPR training preferred. 


• Customer/guest services skills. Strong interpersonal skills, with the ability to diplomatically and tactfully resolve difficult and sensitive situations.   


• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of the organization. 


• Availability to work first, second, or third shifts including weekends and holidays.   


• Ability to arrive at work on time to provide prompt assistance to attendees and guests.  


• Working knowledge of computers.   


• Ability to work independently with little direction.  


• Bilingual a plus.