Job Description - Public Service Librarian

Warren-Trumbull County Public Library is seeking an engaging, service-oriented Public Service Librarian to join our Community Engagement Division. This is a full-time opportunity for someone passionate about connecting people with information, programs, and resources that strengthen our community.



Position Summary


The Public Service Librarian provides direct public service — including circulation, reference, programming, collection development, outreach, and readers' advisory — to customers of all backgrounds and ages.



What You'll Do


Public Service



  • Provide direct service to the public, including circulation, general and advanced reference, readers' advisory, and technology assistance


Programming & Outreach



  • Develop, prepare, and present programs tailored to the needs and interests of designated age group(s)

  • Instruct the public in the use of library materials and equipment

  • Identify, coordinate, and book external experts and presenters for engaging programs and educational events

  • Create displays and bulletin boards

  • Present library services and programs to individuals and groups

  • Participate in outreach activities as assigned

  • Stay current on programming best practices and trends


Library Operations



  • Answer phones, respond to inquiries, and direct calls

  • Assist in opening and closing service points and/or the building

  • Count money and balance a cash drawer

  • Apply and enforce library policies

  • Maintain the physical appearance of the location

  • Maintain accurate library records and statistics

  • May serve as a key point of escalation in the absence of a library or division manager


Collection Development



  • Manage a designated area of the Library's collection — monitoring needs, selecting age-appropriate materials, and leading collection maintenance and evaluation


Professional Ethics & Development



  • Maintain confidentiality of library user transactions and records

  • Uphold the ALA Code of Ethics, including user privacy, confidentiality, and intellectual freedom

  • Participate in ongoing professional development; may serve on library committees



What You'll Bring


Required Qualifications



  • Master's degree in Library and Information Science (MLIS) from an ALA-accredited program

  • Prior experience in a similar public service role

  • Valid driver's license and ability to travel to all library locations as needed

  • Experience working with the desired age group(s)


Preferred Qualifications



  • Experience working in a public library

  • Experience creating and facilitating age-appropriate library programming and outreach


Skills & Abilities



  • Strong analytical and communication skills, with the ability to tailor information to a user's needs

  • Comfort learning and using a range of computer programs and systems; basic troubleshooting skills

  • Accuracy handling financial transactions and maintaining records

  • A warm, welcoming demeanor and genuine commitment to patron service

  • Ability to set priorities, manage multiple projects, and work independently



Compensation



  • Starting salary: $22.12/hour

  • Full-time position


Benefits



  • Health insurance with employer HSA contribution

  • Life insurance

  • Ohio Public Employees Retirement System (OPERS): 10% employee contribution, 14% employer contribution

  • 13 paid holidays

  • Paid Time Off (PTO)

  • Employee Assistance Program (EAP)

  • Continuing education opportunities



How to Apply


Apply online directly through the Library's careers website: https://wtcpl.bamboohr.com/careers


Internal applicants: please apply by 10/16/2026. Position will remain open until filled.

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