Public Services Assistant

Job Title: 

Public Services Assistant

Department: 

Circulation

Pay Grade: 2

Supervises: None

Reports to: Head of Circulation Services

Position Summary:  
Under general direction, the Public Services Assistant performs circulation services.

This is a part-time, 20-hour-a-week position, starting at a pay rate of $13.34 per hour, that includes vacation pay, and sick, emergency and bereavement leave. 

The position remains open until filled.

Duties and Responsibilities: This list is illustrative, but not exhaustive for this position.
• Answers phone and call patrons to resolve issues
• Checks materials in and out to patrons
• Issues library cards
• Operates cash drawer and tallies money
• Performs all circulation duties according to priority
• Performs shelving duties, including shelf maintenance
• Processes interlibrary loan materials
• Provides general services to patrons
• Responsible for continuous professional development through attendance at meetings, conferences, in-service training sessions and committee assignments
• Retrieves items from the daily holds list
• Performs additional duties as assigned

Qualifications:

Education and Experience:
• GED or a high school diploma

Knowledge, Skills, Abilities:
• Communicate effectively in written and oral form
• Proficient in Microsoft Office Suite and related library software
• Develop and maintain effective working relationships with Supervisors and co-workers
• Interact and communicate appropriately with patrons and staff
• Present a positive, professional image to the public

Working Conditions and Physical Requirement:
• This job operates in a professional environment with exposure to central climate control,
overhead lighting, and low- to- moderate noise levels. The environment involves everyday
risks or discomforts that require normal safety precautions typical of offices, which include
the need for general safe workplace practice with office equipment, avoidance of trips and
falls, and observance of fire regulations. Employee is occasionally exposed to minor cuts and
other injuries.
• While performing the duties of this job, the employee regularly interacts with the public.
The employee is required to speak and hear, sit for extended periods of time, stand, walk,
bend, stoop, use hands and fingers to perform repetitive motions, climb ladders to reach high
shelves, squat to reach low shelves, reach for materials at various angles and locations, and to
lift, push, or pull objects weighing up to 25 pounds. It requires the ability to use standard
office equipment including computers.
• Some travel by personal automobile for off-site meetings in various settings may occur.
Occasional overnight travel may be required.
• Working hours vary based on community service event schedules and when the Library
is open to the public. Includes evenings and weekends.