Publishing Coordinator Leader

Description

Who We Are:

Swift Transportation has been an Industry leader for many years with a profound history dating back to the 1960s. Swift is the largest truckload carrier in America with various locations throughout the nation that allow our drivers, shop employees, and office staff to cultivate strong connections. We are a company that is passionate about continual learning and improvement which in turn, allows for a diverse amount of advancement and growth opportunities. We place a strong emphasis on culture because we strongly believe that it is a key contributor in achieving overall results here at Swift.

Job Responsibilities: What you will do

Incumbent is primary point of contact and operational leader for all publishing activities, ensuring consistency, quality, compliance, and efficiency across the team.

• Oversee assigned employees, ensuring appropriately staffed, operating within budget constraints.
• Ensure assigned employees have career development plans that provide the organization with strong bench strength for future leaders and specialized individual contributors.
• Serve as the primary escalation point for publishing-related questions, concerns, and operational challenges.
• Manage workload distribution and workflow prioritization to ensure resources are allocated effectively and deadlines are consistently met.
• Act as the team's subject matter expert and trusted resource for publishing processes, systems, and best practices.
• Lead the onboarding, training, and development of new Publishing Coordinators to ensure consistent execution of team responsibilities.
• Manage and administer the Publishing inbox, ensuring timely responses, proper routing, and effective communication with stakeholders.
• Identify, troubleshoot, and resolve publication issues while driving continuous process improvements.
• Serve as the organization's primary contact for publishing-related inquiries, guidance, and support.
• Act as the designated lead for all internal and external audits related to the company's publishing operations, ensuring compliance, audit readiness, documentation integrity, and successful audit execution.
• Monitor publishing operations, controls, and quality standards to maintain accuracy, consistency, and efficiency.
• Maintain authority over team operational assignments and specialized team responsibilities as they occur.
• Evaluate and adjust team assignments as business needs evolve to ensure balanced workloads, cross-training opportunities, and continuity of operations.
• Establish and maintain backup coverage plans to ensure critical publishing functions remain supported during absences, vacations, and periods of increased workload.
• Proactively work to assist others in achieving the organization's objective.

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Qualifications: What you need to bring

• 4+ years' experience in billing or customer accounts required.
• Previous experience in transportation industry preferred.
• Must possess exceptional critical thinking skills and provide innovative and workable resolutions to complex issues and circumstances.
• Must possess excellent interpersonal skills.
• Must possess strong organizational and time management skills.
• Must have proven leadership skills.
• Associates' degree in related field, or equivalent combination of education and/or experience required.

What we offer:

Our Benefits Package includes 401k, Medical, Dental, Vision, Disability, Supplemental and Life Insurance as well as pet insurance. We also offer an Employee Stock Purchase plan, paid training, wellness programs, Flexible Spending Account, Tuition Assistance Programs (subject to change), Military Leave, and discounts with our vendors.

Volunteer opportunities to support our local communities- We have an adoration for helping others which is why we have worked hard to establish partnerships with organizations such as Children's Miracle Network and Habitat for Humanity that allow us to give back.

Training, Development & Growth Opportunities - Our success at Swift is driven by our people! Our goal is to provide a supportive environment that promotes growth and advancement. We invest the time to ensure our employees receive the best training, along with all the tools and resources to thrive.

Diversity, Equity and Inclusion - A diverse workforce allows us to achieve a dynamic business advantage where we can openly collaborate, thus bringing new ideas to the table that contribute to innovative and effective solutions. Everyone at Swift has a voice and your opinion matters.

The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. Candidates must be authorized to work in the U.S. The Company does not sponsor employment visas.