Purchasing Clerk

About Magnolia Plumbing, LLC

For over 75 years, Magnolia Plumbing, LLC has proudly served the DC metropolitan area, delivering reliable solutions for both residential and commercial customers across heating and cooling (HVAC), plumbing, wastewater management, and underground site utility work.

We believe the best service starts with the best people, so we hire the best and invest in their success.

Magnolia Plumbing, LLC is seeking a detail-oriented and organized Purchasing Clerk to join our team. This position is responsible for managing day-to-day purchasing activities, creating and tracking purchase orders, following up with vendors, and maintaining accurate purchase order records in ServiceTitan. The ideal candidate has strong attention to detail, excellent follow-through, and the ability to communicate effectively with vendors, warehouse and field staff, and internal departments.

Responsibilities

• Create purchase orders for job-specific needs and stock replenishment.
• Create and submit purchase orders in ServiceTitan tied to specific jobs, projects, or general stock.
• Route purchase orders through approval workflows and follow up on pending approvals.
• Follow up with vendors regarding order status, backorders, and delivery timing.
• Track backordered items in ServiceTitan and update expected arrival dates.
• Support the Purchasing Manager with vendor pricing and quote information.
• Provide updated vendor pricing and quotes to the Purchasing Manager for Pricebook updates.
• Support month-end reconciliation of open purchase orders.
• Provide purchase order and receipt documentation to Accounting to support invoice matching in Intacct.
• Flag cost discrepancies for follow-up.
• Communicate expected material delivery dates and ETAs with warehouse and field staff.
• Communicate purchase order and material ETAs to dispatch, project managers, and field technicians through ServiceTitan job and project notes.
• Run basic purchase order reports, including open POs by vendor, backordered items, and PO aging, for the Purchasing Manager.
• Maintain accurate and up-to-date purchase order records in ServiceTitan.
• Work closely with the Purchasing Manager, vendors, warehouse, field staff, dispatch, project managers, and Accounting to ensure purchasing needs are handled efficiently.

• 1+ year of experience in purchasing, procurement, or administrative support; experience in the trades industry is a plus.
• Strong attention to detail and follow-through.
• Comfortable learning and using ServiceTitan's Purchase Order and Vendor modules.
• Ability to accurately create, track, and maintain purchase orders.
• Strong organizational and communication skills.
• Ability to follow up consistently with vendors and internal teams regarding orders, backorders, approvals, and delivery timelines.
• Ability to work effectively with multiple departments and manage purchasing tasks in a timely manner. 

Benefits & Culture

• Medical benefits starting the first of the month, plus company-paid life insurance and long-term disability.
• Company contributions to 401(k) and HSA.
• Company-paid Employee Assistance Program (EAP) and mental health coverage.
• Company-paid Basic Life Insurance Policy.
• Paid time off (PTO) available from day one.
• Empowered environment: we trust you to own your work.
• Opportunity to pursue trade school and ongoing professional development.
• Safety Incentive bonus.

As part of our standard hiring process, this role requires completion of a background check and drug screening following an offer of employment.