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Qualified Mental Health Specialist-Case Manager

Job Description - Qualified Mental Health Specialist-Case Manager


  • Developing an Individualized Service Plan (ISP), a process of assisting a recipient of service with identifying goals they want for themselves in their life, and the skill supports and resources they will need to reach them.


  • Performing a case management function, linking, coordinating and managing the delivery of services to the client in relation to the established goals in the ISP.


  • providing training and facilitating linkages for the use of community resources; monitoring service delivery; obtaining or assisting individuals in obtaining necessary services.


  • Establishing, organizing and leading skill development groups.


  • Coordinating client assessments, treatment planning and crisis intervention services.


  • Facilitating client’s utilization of community resources as appropriate by accompanying and/or coordinating transportation services for those resources as necessary.


  • Provide crisis intervention when authorized as appropriate and necessary.


  • Provide and engage in other services necessary to support treatment to clients such as clinical case meetings, staff development, maintaining clinical and administrative records per agency requirements.


  • Monitoring medication compliance and support.


  • Assist clients with understanding, providing, and using health insurance benefits, including the use of publicly funded services.


  • Maintains documentation per Practice quality assurance procedures and established performance standards.

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