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Quality Analyst

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Job Description - Quality Analyst

Key Responsibilities


 


Quality Data, Analysis & Reporting



  • Collect, analyze, and interpret quality and operational data to identify trends, risks, and improvement opportunities

  • Track and report key performance indicators (KPIs) such as PPM, defect rates, returns, SCARs, corrective actions, and process performance

  • Develop dashboards and visual tools to support management decision-making


 


Continuous Improvement & Process Optimization



  • Identify and lead continuous improvement opportunities related to product quality, inspection methods, warehouse processes, and supplier performance

  • Support and participate in Lean, Kaizen, and structured problem-solving initiatives

  • Facilitate root cause analysis using methodologies such as 5 Whys, Fishbone, Pareto, and A3

  • Partner with Operations and Warehouse teams to reduce waste, variation, and rework

  • Measure and validate the effectiveness of improvement actions using data and KPIs

  • Recommend process, tooling, or system improvements to prevent recurrence of quality issues


 


Supplier & Product Quality Support



  • Analyze supplier quality performance and identify improvement opportunities

  • Support supplier corrective action requests (SCARs) and verify long-term effectiveness

  • Assist with incoming inspection strategies and risk-based inspection approaches


 


Corrective & Preventive Actions



  • Drive corrective and preventive action processes from problem identification through closure

  • Track action items, due dates, and effectiveness checks

  • Ensure corrective actions are aligned with prevention and continuous improvement principles


 


Customer & Internal Quality Support



  • Support customer quality issue investigations and data-driven resolution

  • Analyze customer returns and complaints to identify systemic improvement opportunities

  • Collaborate cross-functionally to improve customer satisfaction and quality consistency


 


Documentation, Systems & Compliance



  • Maintain quality documentation, records, and improvement logs

  • Support internal audits and quality system compliance (e.g., ISO 9001, IATF 16949)

  • Assist in updating procedures, work instructions, and standard work resulting from improvement initiatives


 


Qualifications


 


Required



  • Associate’s or Bachelor’s degree in, Manufacturing, Supply Chain, or related field, or equivalent experience

  • 2–4 years of experience in quality, continuous improvement, or operational excellence roles

  • Strong analytical and problem-solving skills

  • Proficiency in Microsoft Excel and basic data visualization/reporting tools


 


Skills & Competencies



  • Continuous improvement mindset

  • Data-driven decision making

  • Cross-functional collaboration

  • Process mapping and analysis

  • Strong written and verbal communication skills

Original job Quality Analyst posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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