Quality Assurance Analyst

BrainJocks is a web solutions provider located in Alpharetta, Georgia. As a Sitecore Gold certified solutions partner, we deliver enterprise-scale websites and sophisticated digital solutions. Our company culture is collaborative and casual, allowing us focus on our mission, which is to deliver innovation to enable, empower and delight.

BrainJocks’ Culture:

Our Corporate Culture sets BrainJocks above the rest.  On a daily basis, we exemplify our Core Values:

• Service

• Courage

• Ownership and commitment

• Learn and Teach

• Build Trust

• Be Positive

• Teamwork

• Have FUN!
  

The incorporation of these values at all levels of our organization allows our team to feel valued and excited about the solutions BrainJocks provides to our Clients and consumer.  Our culture fosters personal and professional excellence and promotes development that leads to continued success.  

As a BrainJocks Quality Assurance Analyst, you will be working with a fast paced development team testing web sites and web based applications. Using Agile techniques, you will be responsible for insuring a high level product quality that ultimately delights our customers. You will be a valuable member of a team of testers and interns, all with the same goal: to provide the level of quality our customers expect and deserve. You will aid in strategic test plans to ensure the completeness of quality assurance.

• Prepare Test Estimates

• Identify and communicate risks and issues

• Create and review test plans and test cases ensuring alignment with standards

• Prepare and manage QA Project Plan

• Verify the availability of the QA environment for testing

• Prepare metrics and report QA findings

• Ensure that all system tests are successfully completed and documented and all problems are resolved

• Support all quality initiatives that are implemented during each phase of the development life cycle

• Support in the development of quality assurance and testing policies, standards and procedures
  Initiate Risk management and escalation

• Lead and coordinate defect triage meetings

• Where appropriate, advise on User Acceptance Testing for a given Portfolio of projects

• Develop and maintain strong working relationships with other IT Services, IT Solutions functions and customers to expedite delivery of IT solution  

• Work everyday with an Agile team

• Stay current and relevant in your field

• Ability to work independently as well as on a team and manage multiple task assignments

• Strong problem solving and troubleshooting skills with the ability to exercise mature judgments.

• Collaboration with internal and external team members, onshore and offshore

Team Responsibilities:

• Ensure Manager is aware of all important issues, good and bad happening with yourself or team.

• Collaborate with team in skill and professional development  

• Resolve or escalate team solve conflicts, accumulate all required materials and tools

• Participate in 360 reviews during retrospectives and annual performance evaluations

• Develop professional skills for yourself as follows:

• Participate in collaboration sessions to resolve bugs, errors, etc.

• Motivate team members to continually learn new skills

• Suggest Lunch and Learns topics

• Actively contribute and participate in your skill development documentation spaces

• Contribute to collaboration channels between offices

• Maintain team morale
  
  

• Bachelor’s Degree

• Minimum 3 years’ experience in a QA environment

• Experience with Content Management Systems

• Ability to work in a independently and in a team environment to develop and implement design

• Ability to manage multiple tasks in a dynamic, agile environment

• Attention to detail

• Strong ability to troubleshoot software problems

• Ability to identify and solve problems creatively and effectively

• Excellent communication skills - verbal and written

• Excellent organizational skills

• Excellent teamwork skills

• Up-to-date with latest QA trends, techniques, and technologies

• Ethical Conduct

• Willingness to support BrainJocks Mission Statement and Core Values

• Previous experience with Sitecore CMS is considered a plus

• Previous experience working in an Agile environment is also considered a plus

All your information will be kept confidential according to EEO guidelines.