Quality Assurance Clerk

Quality Assurance clerk

Reports To: Document Control Manager

Department: Quality

Location: West Haven, CT

Exempt Status: Hourly
Exempt Status: Hourly
Starting Pay: $21.00

At Glanbia Nutritionals Inc., our portfolio centers around dairy and non-dairy nutritional ingredients. We co-innovate and deliver ingredient solutions and precision premixes for use in the mainstream food and beverage, infant and clinical, and functional nutrition markets. We are the number one provider of whey-based nutritional ingredients globally and the number one producer of American-style cheddar cheese. Our protein systems have transformed the bar and beverage categories — bringing increased levels of protein, cleaner labels and greater product functionality to market. We have a direct presence in 21 countries, with manufacturing facilities in the US, Germany and China, and international sales and technical offices around the world.

Supports the Quality Assurance department in all aspects of office and administrative duties to help meet the department’s goals.

Responsibilities:

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  • Performs filing and scanning duties for the department.
  
  
  • Maintains (scans and files) archived files for RM, FO8 and CB (Pre-blends)
  
  
  • Retrieves and files batch sheet folders used for audits and investigations.
  
  
  • Retrieves and files retain samples for investigations.
  
  
  • Composes internal correspondence and e-mails.
  
  
  • Updates and maintains QA Spreadsheets as needed. (i.e. NCR, Pathogen Monitoring, Allergen, Water)
  
  
  • Files pest control records.
  
  
  • Prepares, labels and sends out environmental (pathogen monitoring) swabs.
  
  
  
  


• Performs word processing as required.


• Performs data entry as required.


• Maintains inventory of swabs.


• Archives equipment log books.


• Participates in committee activities as needed/requested.


• Assists QA department with meeting minutes as appropriate.


• Assists QA department wherever data entry, filing, and typing is needed (CAPA Documentation, SOP/WI Documentation, HACCP, NCR’s, etc.)


• Checks work periodically and upon completion for accuracy.


• Participates in attaining quality departmental goals and objectives by performing job requirements at the highest level of accuracy.


• Works in a productive/efficient manner.


• Performs job duties in compliance with the company’s standard operating procedures, and or quality system.


• Maintains an organized and neat work area.


• Other duties as required/assigned.

Education, Training:

• Minimum experience - 2 years as an office clerk, management assistant, receptionist with administrator duties or related work.


• Preferred experience – 2 years as an office clerk working in a busy department.


• Diploma or GED from an accredited high school or technical school.


• Must be able to speak, read and write English.

Knowledge, Skills, Competencies:

• Proficient user of windows based computer programs including word processing, spreadsheet, data management, internet and e-mail.


• Excellent verbal communication skills.


• Excellent phone skills including etiquette.    


• Strong communication, organization, and time management skills.


• Able to multi- task and bring tasks to closure.


• Demonstrated effective attention to detail and follow through techniques.


• Organized, professional, and self motivated


• Must have excellent decision making and reasoning skills.


• Must have excellent written and oral communication skills.


• Must be professional, organized, thorough, and self motivated.


• Ability to prioritize tasks, and handle multiple tasks.


• Excellent typing/data entry skills.


• Able to file alphabetically and numerically.


• Able to work with minimum supervision.


• Able to enter information into the computer accurately.

Physical Requirements:

• Regularly required to lift up to 5 pounds throughout the week.


• Occasionally required to lift up to 15 pounds throughout the week.


• Computer typing is required throughout the day.


• Regularly required to move and file papers generally within an office area.


• Regularly required to use a telephone. 


• Regularly required to sit, stand, reach, bend and walk throughout the day.


• Regularly required to ascend and descend a full flight of stairs.


• May be required to go on the manufacturing floor.


• Light to moderate physical effort required.


• Continuous mental and visual attention required.

Typical Environmental Conditions

• Typical office environment

• No travel

Must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately without causing significant safety threat to self or others.  The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.

At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a wide variety of candidates, and we will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. 

At Glanbia our culture will celebrate individuality, knowing that together we are more.

Are you someone who likes to make it happen, make it better and make it fun? If so, our company offers you an excellent opportunity to do really interesting work and develop a career in a dynamic and innovative environment that is all about making you and our business successful.

At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a wide variety of candidates, and we will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. 

At Glanbia our culture will celebrate individuality, knowing that together we are more.