Quality Auditor II - RN

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!

Responsible for the quality review of claims to enhance the clinical, network, and case management services. Also responsible for coordinating all aspects of continuing clinical, nursing, and Certified Case Manager (CCM) in-service programs and medical consultant services.

Duties:

Creates and maintains medical consultant calendar to ensure daily coverage.

Performs audits on claims and correspondence to determine the accuracy and completeness of the physician network and medical consultants.  

Maintains records and prepares reports on quality audit results. Quality results include accuracy rates, turnaround times, denial rates, error trends and operational effectiveness.

Evaluates quality audit procedures, including quality scorecards, matrixes, audit point sheets and trending for the Physician Excellence and Medical Consultant Program.

Responds to internal/external clinical customer complaints/appeals within established department guidelines.

Responsible for verification of all professional licenses for RN & medical consulting staff.

Analyze, prepare, and distribute quarterly audit outcomes including error trends, to the Business Unit Directors.

Primary responsibility for documentation of CMS-CAPs results in SharePoint database

Conduct ad hoc file audits against business process flows when new business practices are set in place to monitor adherence to Process Flow as it relates to regulatory compliance.

Must be proficient in MS Office products (Word, Excel, Outlook and PowerPoint)

Minimum Education/Licensures/Qualifications:

Must have Bachelor's degree

Must have a valid RN Licensure of NJ

3 years clinical nursing experience

3 years audit experience

Responsible for conducting file audits for all areas of clinical operations

These audits review daily business practice compliance to regulatory compliance relative to NCQA (National Committee of Quality Assurance)

Strongly prefer Milliman or Interqual or McKesson

Prefers some proficient in audit methodologies and procedures

Interested in hearing more about this great opportunity? Please click Apply or call Gemma Halton 407-478-0332 ext. 153