This position is responsible for assisting the Quality Manager/Engineering with new launch APQP process, direct customer contact/relations and adherence to specified quality management system. They will assist other quality department functions as needed. This role will assist manufacturing in providing the highest quality, least cost products for our customers by leading teams to solve complex part problems. Responsible lead with customer issues from initial corrective actions to closure.
About the Role
Essential functions in the role include:
Champion investigations for customer concerns by determining best problem solving techniques to develop and implement corrective/preventive action
Follow up and monitor corrective actions to keep on schedule to meet customer timelines
Validate the effectiveness of the corrective/preventative actions
Analyze data to develop actions for continuous improvement and proactive activities
Review training needs for problem solving and train team members as needed.
Participate as a team member for new job feasibility, contract review, review and approval of new or revised PFMEA and Control Plans
Implement and monitor early containment for new launch products
Support manufacturing by troubleshooting and resolving production problems as a team leader to minimize machine downtime
Conduct proactive customer visits to various facilities
Participate as team leader for internal and third party audits
Assist other quality team members as needed
Perform evaluation of product and product quality data to ensure product compliance
Review monthly data to ensure QMS KPI's are being met
Review and implement Customer Specific Requirements (CSR's) as needed
Leadership and Management Competencies
Able to work effectively on their own (self-starter)
Able to parse data to identify weaknesses and generate projects to provide a solution
Able to create, and /or communicate corrective action reports, budgets, capital projects, and new processes
Key Qualifications
Bachelor of Science Degree and 2+ years of relevant work experience or 5+ years of equivalent work experience preferred
Experience in inspection layout, supervising small groups, gage use and calibration
Lean Six Sigma Greenbelt or Blackbelt preferred
Quality Planning knowledge including Control Plan, PFMEA, Flow Diagram and Measurement Devices
Physical demands:
Ability to work extended hours as needed
Travel required: <10%
Affirmative Action/EEO Statement: Veritas is an equal opportunity employer committed to a culturally diverse workforce.
Environmental: It is the expectation of every Veritas employee to understand and competently perform to their role in the environmental management system as outlined in S:SafetyISO 14001EMS written program5.3 Organizational roles responsibilities and authorities.docx.
Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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