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Quality Engineering Lead

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Job Description - Quality Engineering Lead

The Quality Engineering Lead is responsible for leading the transformation to a modern quality model, embedding quality across the software lifecycle through shift-left testing, automation, and enforceable quality standards. This role balances execution and strategy while establishing best practices, standards, and governance to support long-term growth to establish a federated quality model across delivery teams.


The ideal candidate is self-driven, pragmatic, detail-oriented, and capable of building lightweight but effective QA processes in a collaborative environment.


Key Responsibilities


1. Quality Transformation & Enablement



  • Lead transition to quality engineering practices

  • Mentor developers and BAs on writing testable requirements & unit/integration test expectations

  • Drive adoption of developer-owned testing (unit, integration, contract testing)

  • Promote testability in system design and architecture

  • Embed quality ownership within delivery teams

  • Establish “definition of done” inclusive of quality gates

  • Coach teams on risk-based and lean testing approaches


2. Test Strategy & Oversight



  • Design and implement a scalable QA framework tailored to organizational needs

  • Define QA standards, processes, templates, and governance practices

  • Develop testing strategies across unit, integration, system, regression, and UAT support

  • Define testing strategies across: integrated systems (APIs, middleware, SaaS platforms), data pipelines and transformations and downstream reporting impacts

  • Establish data validation frameworks (reconciliation, completeness, accuracy)

  • Ensure end-to-end test coverage across system boundaries

  • Define release readiness criteria and quality gates

  • Establish entry/exit criteria for each testing phase

  • Introduce testability standards for requirements

  • Apply lean testing principles: eliminate redundant testing; prioritize high-risk areas; and optimize test coverage vs effort

  • Continuously evaluate ROI of testing activities

  • Introduce best practices in risk-based testing and test coverage


3. Test Planning & Execution



  • Ensure appropriate test design and coverage aligned to risk and business criticality

  • Oversee defect lifecycle and quality signal integrity

  • Identify, document, and track defects through resolution

  • Define and enforce automated-first testing strategy

  • Ensure appropriate coverage at unit, API, and integration layers

  • Minimize manual regression through automation and risk-based testing


4. Test Automation



  • Establish and expand automated test coverage

  • Select and implement appropriate automation tools and frameworks

  • Integrate automated testing into CI/CD pipelines where applicable

  • Define automation standards and maintain test suites

  • Drive toward automation-first testing model

  • Ensure critical paths are fully automated

  • Continuously reduce manual regression footprint


5. Collaboration & Stakeholder Engagement



  • Escalate quality risks proactively to leadership

  • Communicate testing progress, risks, and quality metrics to stakeholders

  • Own and drive UAT planning and execution

  • Hold teams accountable for meeting quality standards

  • Challenge incomplete or untestable requirements

  • Enforce adherence to QA and release standards

  • Act as final quality authority for release readiness, including the ability to block releases that do not meet defined criteria


6. Quality Governance & Standards



  • Owns and enforces enterprise quality standards

  • Establishes mandatory quality gates for all releases

  • Establishes audit/compliance mechanisms

  • Conducts periodic quality audits across teams

  • Define controls for validating data integrity across environments (test vs production)

  • Owns release quality sign-off


7. Continuous Improvement



  • Introduce metrics and KPIs to measure quality and testing effectiveness

  • Conduct root cause analysis on defects and recommend improvements

  • Promote a quality-first mindset across teams

  • Keep QA processes lightweight while maintaining discipline and rigor


 


Qualifications
Education & Experience



  • Bachelor’s degree in Computer Science, Engineering, or related field

  • 5+ years of experience in software QA

  • Experience building or maturing QA processes


Skills & Competencies



  • Strong understanding of modern quality engineering practices (automation, CI/CD, shift-left)

  • Experience defining quality strategy in complex system environments

  • Experience with enterprise systems (ERP, SaaS platforms, integrations, and data platforms)

  • Experience with automated testing frameworks (e.g., Playwright, Selenium, etc.)

  • Experience with API and integration testing

  • Understanding of SDLC and Agile methodologies

  • Strong analytical and investigative skills

  • Excellent communication and stakeholder coordination skills

  • Highly independent and self-motivated


Preferred



  • Experience implementing QA in growing or transforming organizations

  • Familiarity with CI/CD tools

  • 2+ years in a lead or senior QA role

  • ISTQB or equivalent certification


Success Factors



  • Increases release confidence and predictability

  • Improves system reliability and uptime

  • Reduces production defects and incident severity

  • Decreases cycle time for testing and release validation

  • Improves early defect detection (shift-left effectiveness)

  • Establishes measurable quality KPIs tied to business outcomes, including:

    • Defect leakage rate

    • Escaped defects (production)

    • Test coverage by layer (unit/API/UI)

    • Release readiness score

    • Mean time to detect defects

    • % automation coverage of critical workflows



  • Improves defect detection early in the lifecycle

  • Ensures testing effort is aligned to business and technical risk


 


Benefits of Employment


ECPI University provides a comprehensive benefits program designed to help our faculty and staff stay healthy, feel supported, and maintain a work/life balance. To learn more about benefits at ECPI University, click HERE.


Committed to excellence and innovation, ECPI University is proud to be an equal opportunity employer.

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