Quality Lab Manager

Key Responsibilities

1. Regulatory & Testing Oversight




• Plan and oversee Homologation testing for FMVSS 205, ANSI Z26.1, ECE R43, CCC (GB9656), CMVSS 205, and any customer-specific or country-specific standards.


• Maintain up-to-date knowledge of international automotive glass requirements to ensure compliance for shipped products.




2. Laboratory Assignments




• Plan and assign lab schedule, including equipment usage, test schedules, and resource allocation; based on operations and QC needs.


• Lead a team of lab technicians (approximately four direct reports) by providing training, oversight, and performance feedback.


• Ensure standard operating procedures (SOPs), safety policies, and 5S/housekeeping are strictly adhered to in the lab.




3. Calibration & Equipment Maintenance




• Manage the calibration system for all product gauges and instruments using Gage Trak to ensure traceability and compliance with ISO/IATF requirements.


• Ensure the gauges are maintained in good condition.  Coordinate any gauge repair or maintenance; maintain calibration records and documentation.


• Coordinate and execute 3^rd party calibrations and gauge purchases by writing requisitions for equipment and services.


• Validate and record gauge specifications in collaboration with the process owner(s).

1. Dimensional Inspection & GD&T




• Plan and oversee dimensional inspection activities using CMMs/Scanners (with PC-DMIS or PolyWorks) and other measurement tools to ensure parts and gauges conform to design prints (GD&T).  Support measurement needs to fulfill annual layout requirements, 8D investigations, and PPAP requirements. 


• Review and interpret test/inspection data; troubleshoot measurement issues to maintain consistent, reliable results.


• Design and order or 3d print gauges as needed to support manufacturing.




2. Data Analysis & Reporting




• Perform and analyze Measurement System Analyses (MSA) and capability studies using Minitab and Excel.


• Prepare, distribute, and archive critical documentation (e.g., PPAPs, capability reports, special test reports) for internal stakeholders and customer submissions, through coordination with the quality engineer/manager.




3. Quality Systems & Audits




• Potential to serve as an internal auditor for ISO 9001 and IATF 16949; conduct internal audits to confirm compliance with quality system requirements.


• Support all system, regulatory and customer specific audits. Maintain systems to ensure no or minimal audit findings. 




4. Continuous Improvement




• Utilize Six Sigma and Lean principles (e.g., black belt knowledge is a plus) to improve test methods, reduce variation, and optimize workflows – for homologation, calibration, and the process.


• Collaborate with cross-functional teams (Quality, Engineering, Production) to resolve issues, recommend process improvements, and enhance overall product quality.




5. Assist in process test method development and document revisions




• Collaborate with process owner(s) to develop effective procedures and documentation.

Required Qualifications

• Education




• Bachelor’s degree (BS) (Physics, Engineering, Materials Science, or related technical fields preferred) or 10yrs experience in materials analysis or metrology lab.

• Experience & Credentials




• Metrology certification(s) such as CMM operator


• Proficiency in Minitab, Excel, PC-DMIS, PolyWorks, and Gage Trak


• Demonstrated ability to perform or oversee dimensional inspections and apply GD&T in an automotive or manufacturing context.


• Familiarity with PPAP documentation, capability studies, and related quality core tools (e.g., SPC, FMEA, APQP).


• Practical knowledge of FMVSS 205, ANSI Z26.1, ECE R43, CCC (GB9656), CMVSS 205, and other automotive glass standards.

• Soft Skills




• Strong communication and interpersonal skills to manage a small team effectively and collaborate with cross-functional groups.


• Organizational, analytical, and time-management skills to handle multiple projects and deadlines.


• Proven track record in problem-solving and continuous improvement initiatives.

Preferred Qualifications

• Six Sigma Black Belt or other quality-related certification (e.g., ASQ CQE, CQM) for driving data-based improvements.


• Prior experience in Tier 1 automotive lab management or a similar quality leadership role.


• Advanced knowledge of 3D CAD software (e.g., SolidWorks) to assist with part design evaluations and gauge design and or validation.


• Auditor Credentials for ISO 9001 and IATF 16949 (internal auditor training/certifications)