Quality Manager

QUALITY MANAGER (Permanent)
Our client, an established and growing manufacturing company located in WNY, is looking to hire a Quality Manager to join their team.  This position reports to the Engineering Manager and will oversee 2 Quality Control Technicians.  In this role, you will be responsible for driving quality to a new level, implementing and improving quality systems, and leading the organization in quality control.

Responsibilities:

• Provide a fresh perspective on the importance of quality
  


• Develop programs, policies, processes, systems, and workflows to support and improve Quality initiatives & strengthen the inspection process of all product lines
  


• Directly manage, coach, and mentor 2 quality control technicians
  


• Guide the overall organization on upholding high quality standards explaining the importance to all team members
  


• Consult with cross-functional teams to implement quality standards
  


• Work with Engineering, Operations, Customer Service, and technical support to always improve customer experience
  


• Investigate customer quality issues for root cause and set in motion preventative action plans; APQP
  


• PFMEA and FMEA; audit work instructions, processes, and procedures to identify potential risks to quality
  


• Review, and train on, visual aesthetics of raw materials, in-process, and final product
  


• Manage internal quality audits
  


• Collect, analyze, and report quality metrics to track quality, productivity, cost of quality, Voice of Customer, and quality development plans
  


• Other duties as assigned/as necessary
  

Details:

• Position is full time, direct hire
  


• Position is 100% in-office, standard 1^st shift hours
  


• $100,000 - $135,000 annually depending on experience + monthly bonus eligibility & annual profit sharing
  


• Excellent benefits including extremely low health care premiums, 100% company paid dental, and PTO/vacation
  


• 5-10+ years Quality Management experience
  


• Strong leadership and management skills
  


• Bachelor’s degree required (engineering or technical discipline preferred)
  


• Six Sigma Certified Green or Black Belt preferred
  


• ASME / ASQC Certification preferred
  


• Great interpersonal and communication skills (written and verbal)
  


• Strong attention to detail
  


• Excellent analysis skills
  


• Self-motivated
  


• Relocation not available 
  


• Candidates must be authorized to work in the United States; Visa sponsorship is not available
  


• All employees and applicants, please know that you have access at all times to New York State and Federal Labor Laws and Posters at the Government Agency websites: https://dol.ny.gov/posting-requirements-0; https://www.dol.gov/general/topics/posters#workplace-posters