Quality Supervisor II

Essential Functions:

• Support safety, health, and environmental rules and lead by example


• Ensure product quality meets internal and external specifications.


• Maintain and operate equipment following procedures and best practices as defined in the control plan


• Conduct process and product audits according to the work instructions


• Lead change-over following proper set-up procedure according to work instructions


• Turn around any set asides and hold activity in a timely manner


• Communicate concerns, improvements and general information to the line leader


• Troubleshooting and problem solving of manufacturing problems in the operations.


• Provide support to the process improver and line leader in pursuit of continuous improvement.


• Fulfill assignments/tasks given by line leader.


• Actively participate in area problem solving teams and other groups as necessary to achieve production goals.


• Check inventories and schedule. Plans and communicates production needs to the team leaders to ensure all production requirements are met and insure a good pass down before each shift.


• Troubleshooting / problem solving manufacturing problems in the CBG / Furnace operations.


• Provide training and guidance/direction to team members according to procedures and best practices to achieve short and long-term goals.


• Coordinate 5S and housekeeping duties to maintain high standard of facility cleanliness.


• Audit employee time records using Kronos and correct as needed.


• Administer progressive discipline as needed in compliance with the facility work rules and labor agreement.


• Adherence to NSG/Pilkington Standards of Business Conduct and its Values and Principles


• Other duties as assigned by manager

   Scope/Dimensions:

• Manages a team of 15 – 25 Hourly Team Members in a Union Environment


• Monday – Friday - Days

Top 3 Competencies Needed for Success in the Role:

• Passion for Excellence – Taking responsibility and ownership for achieving results and objectives while demonstrating a sense of urgency, drive and personal commitment.


• Innovation & Change – Open to change and actively interested in new developments, technology and emerging market trends while inspiring and generating innovative ideas and solution to enhance business results.


• Influential - Conveys information and ideas to others while building rapport and making a positive and credible impact thru active listening skills and taking interest in the views and ideas of others and ensures proposals address others’ needs and priorities.

Qualifications Required:

• Bachelor’s Degree or equivalent experience in manufacturing quality


• Demonstrated ability to prioritize and organize objectives and targets to meet deadlines.


• Self-motivated with excellent communication and interpersonal skills.


• Safety and goal oriented.


• Demonstrated leadership skills.


• Demonstrated personal computer skills

Qualifications Desired:

• 3-5 years supervisory experience in a manufacturing facility


• Automotive glass experience