Quality Technician Lead - 1st Shift

Position Summary

Monday through Friday 7:00am-3:00pm

Brook & Whittle is a leading North American provider of sustainable labeling solutions, partnering with top consumer brands and offering a collaborative, innovative culture where you can take pride in creating the labels you see on store shelves every day.

The Quality Technician Lead will examine products for defects or deviations from specifications and help oversee it for the shift. This role includes leading the team in evaluating and assessing processes that impact label quality, ensuring that all procedures meet company standards and customer expectations throughout the shift.

Pay and Benefits

Pay: $25.00-$27.00/hour
Competitive pay, medical benefits, life insurance, paid time off, 401(k) with company participation, and a wide range of elective company benefits

Essential Functions and Responsibilities

•  Ability to complete all tasks per Quality Tech Level 1 and 2
• Ability to be trained and retain knowledge on multiple quality control devices
• Assists manager in leading quality expectations
• Participate and lead departmental data and projects as assigned
• Participate in and lead (if needed) Quality Review Meetings
• Perform Internal Audits on processes
• Fully participate in problem solving and CAPA responses
• Can process customer return and response
• Can develop and lead basic training for press operators – sign off procedures, identifying bad die cut, etc;
• Can write Work Instructions and SOP’s for manager review
• Brings formal quality training or ASQ certifications into process improvement or relative experience
• Provides direction to quality techs 1 & 2 as needed
• Train new hires and/or assess new hire training if another tech is training  

• Keen eye for color – ability to distinguish between minimal color variances.
• A heighten focus for detail is essential.
• Ability to read and comprehend simple instructions. Ability to read, interpret and create simple correspondence and memos.
• Moderate work experience using a computer including data entry and Microsoft office programs including Word and Excel.
• Excellent verbal and written communication skills.
• Ability to read a ruler.
• Ability to manage multiple, on-going, and high priority assignments at the same time.
• Ability to work independently.
• Work flexibility – willingness to cover other team members during vacation/other time off as needed, willingness to work OT as needed.

Education and Experience

• High School diploma or equivalent. May include specialized classes beyond high school.
• Minimum of 2 years' experience in printing preferred.
• Minimum of 2 years' experience in a quality role.

Physical Requirements & Environmental Conditions

• Frequent exposure to manufacturing environment with one or more unpleasant or hazardous conditions including but not limited to exposure to dust, dirt, high noise levels, chemicals, etc.. 51% to 80% of work time
• Incumbent constantly required to hear, speak, articulate and use manual dexterity. 
• Incumbent regularly required to stand, walk, use color vision, grasp, reach and sit for prolonged periods of time. 
• Incumbent occasionally required to lift up to 50 lbs.

Work Authorization

Must be eligible to work in the United States without restriction.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

About Us
Brook & Whittle Ltd. is one of North America’s leading Sustainable Labeling Solutions providers, producing pressure sensitive, flexographic and shrink sleeve labels for many of the nation’s leading brands. The company serves multiple consumer markets, including Personal Care, Beverage, Food, Nutraceuticals, Wine & Spirits, and Household Chemicals.

The company’s rapid growth can be attributed to its world-class staff of employees and its commitment to sustainability, print innovation, and the latest technological advancements. Wouldn’t it be cool to go into a store, pick up a product and say “we make that label”!

Our culture is first and foremost one of collaboration and teamwork. We hold ourselves to high professional, ethical, and fairness standards. We have zero tolerance for anything less. We celebrate our diverse workforce and reward good performance through our recognition program, advancement opportunities, and our compensation structure. We welcome you to consider being a part of this great team.

AAP/EEO Statement
Brook & Whittle LTD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Brook & Whittle complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.