Quick Lane Manager - Tenvoorde Ford

What Employees Love about Tenvoorde Ford QuickLane

• Daily/Weekly engagement with ownership/management team – we take every opportunity to listen and make our team feel valued.  This is where our best ideas come from.


• Weekly salary, monthly bonus potential


• Upward mobility – Tenvoorde Ford is growing, and other leadership positions are needed as we continue to grow as a company.


• Positive, family oriented culture where great careers are born – Employees are proud to work at Tenvoorde Ford, great work-life balance, benefits and knowing your contributions make the difference.


• Benefits: Paid time off, 401(k) program, employee discounts


• Standard benefits options (medical/dental/vision etc.)


• Opportunity to meet new people every day


• Learning new skills

The Tenvoorde Family is seeking an amazing experienced QuickLane Manager!

Have you been told you’re “outgoing and energetic with a positive attitude”?  Are you looking for a career that offers stability, opportunity and a better work-life mix?  If so, we are looking for someone just like you!  We need you to be the essential piece of the long-term success of Tenvoorde Fords service department.  You’ll be accountable for your team’s execution of the QuickLane standards for changing oil, replacing wiper blades/air filters, filling air in tires, and other light maintenance services. Our employees are successful with all backgrounds and experience levels.

What does a QuickLane Manager do?

• Recruiting, Interviewing, Onboarding


• Responsible for training and motivating the team, holding staff accountable, and making personnel decisions


• Training and teaching technicians daily to improve technician skills


• Check in with customers before they leave the shop to make sure they had a great experience


• Ensure crew actively provides excellent customer experience


• Assist customers by writing RO’s, upselling and ensuring completion of RO


• Control inventory: Conduct End of Period (EOP) and End of Year (EOY) inventory


• Work with vendors to place product orders


• Understand the shop’s financials to drive results and beat budget


• Conduct quarterly employee evaluations


• Review and submit payroll


• Create crew schedule


• Support technicians with their duties

Good to Know Before You Start!

• Be prepared for open shifts and/or close shifts, working approximately 50 hours per week, 5 workdays per calendar week.


• Shop Managers are the first line of defense for customer service


• Technician experience preferred but not required


• You are a trainer, leader and mentor who develops technicians


• Must be adaptive to and embrace change


• Basic computer skills are needed


• You will walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling and turning


• You may need to work in hot/cold weather conditions


• Always be alert and aware of your surroundings


• Must be able to lift up to fifty (50) pounds

Benefits

• Paid Time Off


• Health Insurance, single and family coverage


• Health Savings Account option


• Dental Insurance


• Life Insurance


• 401k retirement plan


• Employee Vehicle Discounts 


• Employee Parts/Service Pricing Discounts


• Referral Bonus Program

Tenvoorde Ford is growing rapidly and needs the “best-of-the-best” talent and is willing to pay accordingly.  We are excited to hire the ultimate team player that either is a) currently a “difference maker” or “go-to person” at their current job or b) has the ability to be those people but have been held back by their current employer.  We encourage people to be amazing every day.  If this is you: you are wanted at Tenvoorde Ford so please apply.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.